Doug Miles, head of the market intelligence division at AIIM, says the enterprise doesn't take information governance seriously enough, even though senior management knows it's an important topic. The issue, he says, isn't ambivalence. The sheer avalanche of data that needs managing is simply overwhelming even the most well-intentioned organizations.
Every time a government agency is taken to task in a courtroom for losing files, mishandling records or mismanaging documents, department heads line up to take the stand (and sometimes the fall). So why aren't the information professionals on the hot seat too?
Earlier this year, Lexmark International set its sights on acquiring Swedish document management company Readsoft by offering them $182 million
Plenty of ears probably perked up when Deloitte Senior Consultant Paul St. Quintin told attendees at the Ricoh Managed Document Services Executive Forum they could cut their records management costs by as much as 70 percent by going paperless.
Allen Podraza, director of records management and archives for the American Medical Association in Chicago, is a forward-thinker in the RM space. He spends a lot of time on social media and blogs mulling over best practices and the challenges CIOs face regarding records management issues.
Community Health Systems, Inc. says the records of more than 4.5 million patients across 29 states have been compromised following a cyberattack on its records management system earlier this year. The attack snagged names, addresses, social security numbers, birth dates and phone numbers, but CHS says no medical or billing information was stolen.
JetBlue Airways announced last week that it's equipping every in-flight crew member with iPad Minis for document management and point-of-sale purposes. Initial rollout will be limited to crews working premium service flights between New York and Los Angeles, but the devices will be available fleet wide by April, 2015.
The U.S. Census Bureau may still be looking for a way to get a leg up on how to manage 1.3 million HTML pages and more than 120,000 PDF files, but that hasn't stopped the agency from deploying a new content management system on its mobile devices. FedTech reports the Census Bureau replaced more than 1,300 BlackBerry devices with iPhone 5s handsets preloaded with Fiberlink/IBM's Maas360 enterprise mobile management system.
If Noga Leviner gets her way, patients will have a lot better access to their own medical files than they do now
It's frustrating to snap an important picture on a mobile phone only to lose it a week later because you forgot to back up your device in case of a crash. ZDNet's Jason Perlow suggests it's that kind of ambivalence to preserving digital content that "will almost certainly result in the loss of many culturally significant works." What does this have to do with content management? Plenty.