As I was preparing for this week's newsletter and column, I kept running across article after article with the same theme: deploying a new content or records management system can take an Ice Age. It doesn't matter how big a business you are or how deep your pockets are, when you make the decision to implement or upgrade your system, you'd best settle in for the long haul.
ECRM industry expert Don Lueders took a lot of heat last year when he went on record to say he no longer supported the DoD 5015.2 Electronics Records Management Standard. He called it an "obsolete relic" and "a failed attempt to provide effective functional requirements for managing electronic content through the final stages of the information lifecycle." It turns out Lueders may have been right.
Cloud-based education platform PassTheNotes announced five new partnerships designed to bring more teaching tools into the classroom. Combined, the partners will reach 85 percent of U.S. public school districts and more than 45 million students.
When Portland, Oregon city archivists toured the records storage facility of the Portland Police Museum last year, nothing seemed amiss. But the archivists suddenly returned earlier this year to seize 90 percent of the personnel records dating back to around 1910, and the museum's director was so miffed, he resigned.
A British study of more than 140 senior management and staff in the public sector revealed that 83 percent say the biggest threat to data are employees themselves. If they're having half the issues the US public sector is then they're right to be concerned, but it does beg a question. Is it faulty employees or faulty processes?
The U.S. Government has egg on its face thanks to over two years' worth of missing documents critical to a federal investigation of former IRS official Lois Lerner. The IRS says a hard drive failure wiped out a large swath of emails important to the case, and backup tapes containing the data were accidentally recycled. Some politicians watching the case say that's ridiculous.
Software glitches and poor training are being blamed for foul-ups at the Dallas County jail this month following the deployment of a new records management system. More than 20 inmates are walking the streets after they were accidentally released without bail and officers say that's just the tip of a very nasty iceberg.
Most companies don't falter when it comes to scanning and storing documents-- that's the easy part. Standardizing, tagging, sorting, and recalling documents? Well, that's when things start to get hairy.
The Environmental Protection Agency reports it receives about 10,000 discovery requests every year under the Freedom of Information Act. The EPA is wrapping up a pilot program designed to capture, manage and deliver records in an effort to make the process more efficient.
Officials in McLean County, IL are asking the local government for permission to raise the rates on court case filing fees to help pay for improvements to its records management system. The hike could net the county as much as $280,000 per year--but they still need more cash.