Between cloud services, BYOD, and on-site software, workers use a large and often fragmented collection of apps and services to get things done during the course of a workday. Unfortunately, the "mishmash" approach means employees struggle to find what they need when they need it and sometimes resort to workarounds if they can't get satisfaction with IT-sanctioned products.
Acknowledging the increasing need for enterprise-level video content management tools, Microsoft announced plans to roll video streaming service into Office 360.
Microsoft announced this week that as of early next year, Lync will become Skype for Business. The software giant is scrapping Lync in order to leverage Skype's "hundreds of millions of users" in its voice and video conferencing. But don't worry, this new offering is actually a hybrid of the two.
Many eCommerce companies amass loads of customer intelligence with the intent to blend it into other existing content and then repurpose it for future customer engagement. The trouble is, only about half of companies actually implement any kind of personalization system on their customer-facing websites.
Online publisher Say Media built a content management system from the ground up that they claim has caused traffic on one of its properties to increase more than 160 percent. Say Media is now offering the CMS, which it calls Tempest, to all its partner publications free of charge in exchange for the right to sell unused ad inventory.
Online education company WizIQ launched a cloud-based learning management system last week that includes virtual classrooms, social collaboration and a slew of other tools designed to appeal to educational institutions looking for a turnkey LMS solution.
Instagram isn't just for hipsters anymore. Companies are using the social photo-sharing site to boost business and engage customers. For some businesses, that means a whole new slew of compliance and eDiscovery requirements.
Sometimes the easiest way to solve document and workflow management issues is to get a good visual representation of who's doing what, and when. Tiny companies might be able to get by with flowcharts taped to the wall, but if you've got a large or distributed workforce, Smartsheet's new visualization tools may be just what you're looking for.
Angela Ashenden, principal analyst of collaboration at MWD Advisors, writes about a conversation she was involved in during a webinar this month about the future of business communication. Panelists were discussing the merits of messaging and enterprise social networking tools over the old standby, email, when an interesting observation came up.
Kate Fuelling, consultant for Lime Business Solutions, penned a great thought piece that takes a look at why the ECM space needs to be more agile and responsive. She says technology is moving at lightening speed, government policies are changing, workers have higher expectations and ECM needs to keep up with it all.