Topic:
Customer Experience Management
Latest Headlines
Latest Headlines
KnowledgeTree iOS app aims to help sales people find the right content
KnowledgeTree released an iOS app that could help sales people get at the content they need more quickly to help the customer when they need it.
Infographic: Gearing up your mobile web experience
Netbiscuits has released an infographic detailing the steps that companies need to take to effectively develop their mobile strategies.
Adobe turns its attention to webinars
Adobe announced a new webinar creation and management tool this week at the Adobe Summit in London.
FirstRain lets users turn data into Salesforce tasks
FirstRain sales analytics are now integrated into Salesforce.com.
Salesforce.com launches new social ad platform--social.com
Salesforce.com introduced Social.com this week, an online social advertising platform that lets you pull information from other Salesforce.com products to build more customized ads.
Creating your content for an audience of one
The goal of customer experience management in the context of web content management today is to deliver relevant content, not necessarily custom content.
Infographic: The Post-PC era is here
For all intents and purposes, the Post-PC era is upon us, as this infographic illustrates.
Salesforce updates Chatter
Salesforce takes Chatter to the next level.
FierceContentManagement M&A Roundup
We round up some recent acquisitions from OpenText, SDL and Telerik.
CoreMedia 7 helps deliver content across multiple platforms
CoreMedia 7 uses a mobile first approach and tries to incorporate other key trends like social and the cloud.
