Tag:

Ian Truscott

Latest Headlines

Latest Headlines

CXM: WCM done content forwards not page backwards

Guest post by Ian Truscott Creating a multi-channel customer experience means thinking "content forwards, not page backwards."

Are you looking at web compliance through the keyhole?

Guest post by Ian Truscott If you've read anything I've written , seen me speak or you know me at all--you'll know I am normally banging on about web engagement. But, while the cool kids are wondering