Customer experience strategy sessions usually focus on what content and marketing collateral is served to consumers, not how. It's refreshing to read an article over at Software Development Times that takes a look at how to design and employ an effective digital strategy that takes into account the actual technology behind it.
It's frustrating to snap an important picture on a mobile phone only to lose it a week later because you forgot to back up your device in case of a crash. ZDNet's Jason Perlow suggests it's that kind of ambivalence to preserving digital content that "will almost certainly result in the loss of many culturally significant works." What does this have to do with content management? Plenty.
Not long ago, we talked about records retention and the social media quagmire. As businesses continue to struggle over what to do with content and documents created within the four walls of their organization, now it turns out they may also need to maintain records of conversations and communications that take place over social media.
Enterprise mobility management vendors are adding mobile telecom expense management to their offerings, according to a report by Kable.
ECM vendor Top Image Systems put an interesting spin on its marketing tactics with a buyback program designed to let companies switch to their product with a minimum outlay of cash. TIS will buy back its competitor's software and replace it with its own technology at no additional licensing cost to participating businesses. Companies are, however, required to purchase a "three-year commitment of existing maintenance and support."
There's no denying mobile enablement is important in the content management landscape but it's often simply an add-on component of web-optimized solutions already on the market. Raw engineering, developers of the built.io application development platform, announced the launch a mobile-first content management system for enterprise that comes with mobile enablement built right into the product.
Cloud-based education platform PassTheNotes announced five new partnerships designed to bring more teaching tools into the classroom. Combined, the partners will reach 85 percent of U.S. public school districts and more than 45 million students.
Ted Schadler, vice president and principal analyst at Forrester Research, says companies can amass all the in-house data and content they want but they'll lose business if they don't make it available to mobile customers. If you're not ready for "the mobile moment," you might as well stay home.
The New York Times gives readers a peek behind the curtain with a look at the custom-built content management system that powers the behemoth publishing company. So, what makes Scoop so great?
Everyone has their own definition of information governance and their own take on what it means in the context of content management. Experts across the industry are trying to tease the issue apart because...