Hyland Software has been around a long time. If you need proof, look no further than the release of version 10.0 of their content management product this week. As with many vendors this year, Hyland is firmly focused on case management whether that's medical or insurance or similar vertical.

Speaking at Gilbane 2010 last week in Boston, Ektron VP of Web Solutions Tom Wentworth quipped, "Content is king, but context is queen." What he meant is that without context, the content lacks meaning for the user. And that, says Hyland VP of development Bill Filion, is precisely the idea behind case management.

"Our customers have known that it's not only about the content. It's about the context in which the content is used," Filion said.

Analyst Alan Pelz-Sharpe of Real Story Group says this is a big strength of Hyland's. "OnBase is one of the more mature ECM platforms in the business. It is a transactional system that competes well in high volume imaging and case management scenarios," Pelz-Sharpe said.

He adds, "The firm builds out vertical applications for industries such as healthcare, higher education and banking." These are areas where case management will often come into play.

According to Hyland, version 10 builds on this case management ability. Says Pelz-Sharpe, "Version 10 is not a revolutionary change for Hyland, it is more a bundle of incremental changes to a mature and and solid platform." Regardless, it sounds as though Hyland is well positioned to compete in the case management arena.

For more information:
- see the Hyland Software press release 

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