Enterprise 2.0 adoption best practices

Bill Ives of the Portals and KM blog mused recently about about Yakabod, a knowledge management company's experiences in helping the U.S. intelligence community and other clients adopt their KM products.

It might surprise few to learn that oftentimes, the issues that cause the most problems don't involve technology. According to Yakabod CEO Scott Ryser, their knowledge management tools "work best when wrapped around a business process, and there needs to be a lot of personal contact to properly integrate the tools with the process."

This comment applies to much more than knowledge management software. As much as Web 2.0 has brought some incredible software and new technologies, it's also left a lot of people scattering in all directions as they try to figure out if they need these new technologies and if so what for.

If this feels a bit too familiar, have a read of Bill's post and see if any of his suggestions work for you.