Carl Frappaolo, VP at AIIM [1], posted to his blog this week after giving a webinar on AIIM's latest Market IQ report on Business Process Management. I have to admit I hadn't thought much about BPM until I read Carl's post, but he certainly gave me food for thought. The fact is, that business process management, which involves defining the way work flows through your business, has everything to do with content and records management, two areas that are important to readers of this newsletter.
When it comes to content management, content flows from the CMS and touches practically every aspect of the business. As it does, it intersects with BPM as it moves through different defined business processes. Frappaolo goes on to explain that it also has to do with records management in terms of how the record gets into the system and the process through which it becomes an official record.
If you aren't familiar with BPM yet, you probably should be. You can watch the archived webinar [2] and learn more about what this means to you and your company.
To learn more:
- read Frappaolo's blog post [3]
Links:
[1] http://www.aiim.org/
[2] http://www.aiim.org/Events/WebinarArchive.aspx
[3] http://www.takingaiim.com/2008/09/the-slide-prese.html