One on One with Content Management's Movers and Shakers
FierceContentManagement Editor Ron Miller conducts in-depth interviews and conversations with the leading ECM minds of our time. Click on any of the articles below to eavesdrop on the experts, and don't forget to check back regularly to gain the insight and analysis you need to keep pace with the industry.
Earlier this year we published a free eBook with a collection of some of these interviews. Please check it out and let us know what you think.
Dimitris Sabatakakis is president and CEO of SYSTRAN Software, a translation software company. We asked him about the challenges a company like his faces when using machine translation across a variety of audiences.READ MORE Andrew McAfee coined the phrase "Enterprise 2.0" in a 2006 Sloan Management Review article. His new book, Enterprise 2.0: New Collaborative Tools for Your Organization's Toughest Challenges, will be published next month. McAfee is currently a principal research scientist at the Center for Digital Business in the MIT Sloan School of Management, and a fellow at the Harvard's Berkman Center for Internet and Society. His research investigates IT's impact on organizations' performance and competitive position. He has authored more than fifty case studies as well as articles in Harvard Business Review, Sloan Management Review, and other journals. We asked McAfee about Enterprise 2.0 and how it was affecting organizations.>> READ MORE Arjan van Rooijen founded Tridion in 1999 and served as a Chief Architect responsible for research, development and execution of Tridion's technological vision in the early years. SDL purchased Tridion in May, 2007. In his current role he focuses on Analyst relations and helps set company and product strategy based on his market insight and vision. We asked Van Rooijen about the changing face of the web content management market and how that was affecting customers and his company's product strategy.>> READ MORE Conleth O'Connell, Ph. D. is chief technology officer at Vignette Corporation where he is responsible for driving the corporate vision for innovative technology and solutions. He joined Vignette in 1996 as one of the company's first engineers and developed Vignette's original product offering, StoryServer. We asked him about the portal, the current content management market and what the future looks like for him with purchase of his company by Open Text.>> READ MORE Molly Wenzler is the Director of Electronic Media for MeadWestvaco Corporation (MWV). She has 10 years of experience managing the strategy, planning, usability and implementation of web technologies. Her areas of focus include knowledge management, web content management, digital asset management and intranet portals. Prior to joining MWV, Molly worked for Capital One, Anthem Blue Cross Blue Shield, Sapeint (formerly iXL), and Dominion Power. We asked Wenzler about her experience implementing a web content management system at her firm. >> READ MORE Ric Shreves is an author and one of the founding partners of Water & Stone, a web development company that specializes in open source content management systems. Shreves has been building CMS websites for over 10 years for global brands such as BASF, Colgate-Palmolive, Tesco Lotus, FPDSavills and many others. >> READ MORE Eric Barroca is the CEO at open source content management vendor Nuxeo. He has been involved with designing and developing content management systems for more than 10 years. As CEO for Nuxeo he has overseen the organization as it grew from just five employees to 40 employees. We asked Barroca about how he runs his business on an open source model, open source licensing terms and where his company fits in the enterprise content management landscape. >> READ MORE Sid Probstein is Chief Technology Officer at Attivio, responsible for technology strategy and innovation. We asked Probstein about what he's doing at Attivio and what the search market looks like for the coming year. >> READ MORE Francois Bourdoncle is the co-founder and Chief Strategy Officer for enterprise search vendor Exalead. He contributed to the development of AltaVista, the world's first large scale Internet search engine. We had a chance to talk with him about what Exalead is doing and about enterprise search in general. >> READ MORE Craig Carpenter is Vice President of Marketing and General Counsel at Recommind, an enterprise search and eDiscovery vendor. Carpenter has the unusual combination of MBA and law degree. We asked Carpenter about eDiscovery and the changing legal landscape. >> READ MORE Bill Forquer is Executive Vice President, ECM Business Development at Open Text. He has been with the company for 10 years and has been involved with knowledge and content management for more than 30 years. We asked him about his company and how its many purchases, the changing economic conditions and CMIS are changing the way it does business. >> READ MORE Many experts have commented on the difficulty of enterprise search and what happens when you move consumer-style Google search to the enterprise. Recently, Mangtani surprised a few people when he published an SAP-sponsored editorial on Forbes.com in which he basically defended Google enterprise search against critics. It was a bold move, so I asked him some questions of my own about his Forbes piece and his rebuttal to Google Search Appliance critics. >> READ MORE There's been a lot of coverage on CMIS, but it's safe to say Nüscheler has something to add to the conversation. He knows a thing or two about standards as the Spec-Lead of JSR-170 and JSR-283 and a member of the Apache Software Foundation. I asked Nuscheler to give me his views on CMIS and where it fits in the content management standard landscape. Nuescheler thinks some companies may be putting the cart before the horse when it comes to announcing products for an unapproved standard. >> READ MORE One on One with Dan Keldsen on the demise of Google Wave
Google Wave came crashing down last week. The collaboration platform that was announced to much fanfare in May of 2009 came to a sudden and abrupt end. I asked Dan Keldsen, a principal at Information Architected, who worked with Wave quite a bit, why he thought it failed to catch on. READ MORE
One on One with Darren Knipp of Perceptive Software
Darren Knipp is CTO at Perceptive Software, where he is responsible for product strategy, establishing the company's product and technical vision while leading all aspects of the software development processes. Perceptive was recently purchased by Lexmark. We asked him about the sale and how Perceptive will fit in at the new, larger organization. READ MORE
One on One with Jacob Ukelson of ActionBase
Jacob Ukelson is CTO of ActionBase, a company that provides a tool for creating processes on the fly. Ukelson has an extensive background in innovation having served as CTO and business development executive for IBM's (NYSE: IBM) Global Technology Unit along with several other high-profile roles. I asked him about ActionBase and how it helps end users organize content and activities. READ MORE
One on One with Rob Klause of Siteworx
Rob Klause is currently a senior practice manager at Siteworx. He has 17 years of experience in the management, design and development of high traffic websites. Prior to joining Siteworx, he served as the Executive Office of the President web manager until December 2009. At the White House, Rob oversaw the transition of the President George W. Bush's website to the National Archives, while simultaneously leading a successful launch of President Obama's new WhiteHouse.gov at 12:05 on Inauguration Day. We asked him about his time at the White House, his transition to the private sector and his choice of open source tools. READ MORE
One on One with Errin O'Connor of EPC Group
Errin O'Connor is the Founder and Chief Executive Officer for EPC Group, a SharePoint integrator, where he manages corporate strategy. In fact, O'Connor has written a new book due out later this year called Microsoft SharePoint Foundation 2010. He previously authored Windows SharePoint Services 3.0 Inside Out. We asked O'Connor about the new release and why SharePoint has proven to be so popular in the enterprise. READ MORE
One on One with Brian Kellner of NewsGator
Brian Kellner has been responsible for overall product management and the consumer business segment at NewsGator where he has worked for 12 years in various product and development positions. We asked him about how NewsGator has changed over the years and how Enterprise 2.0 tools are changing the way organizations interact. READ MORE
One on One with Brett Zucker of Bridgeline Digital
Brett Zucker has been an executive at Bridgeline Digital since 2002. In 2006, he was promoted to Executive Vice President and Chief Technology Officer where he is the driving force behind the company's flagship iApps suite. We asked him about where web content management fits inside most organizations today. READ MORE
One on One with Dimitris Sabatakakis of SYSTRAN Software
One on One with Jeff Segarra of Nuance
Jeff Segarra is the Director of Product Management for the Imaging Division at Nuance Communications where he leads the team that delivers the company's scanning and business productivity products. We asked Jeff about his company and how it balances the different products it sells. READ MORE
One on One with Aaron Levie of Box.net
Aaron Levie is the CEO and co-founder of Box.net, which he originally created with the goal of helping people easily access their information from any location. He is the visionary behind Box’s product and platform strategy, which is focused on incorporating the best of traditional content management with the most effective elements of social business software. We asked him about his company's strategy and how well it incorporates into existing enterprise software. READ MORE
One on One with Jared Spataro of Microsoft
Jared Spataro is the director of enterprise search at Microsoft Corp. His professional career has focused on software, and before joining Microsoft he worked for a leading enterprise content management vendor. We asked Spataro about what it was like incorporating FAST into the Microsoft family of products and how he walks the line between catering to Microsoft products while still functioning as an enterprise tool. READ MORE
One on One with Ken Muir of Novell
Ken Muir is the Chief Technology and Strategy Officer of Novell’s WorkGroup Business Unit. He is responsibile for the overall technical vision and strategy for Novell's collaboration products. We asked Muir about his group's work with Novell Pulse and how it integrates with Google Wave. READ MORE
One on One with Todd Eckler of North Plains Systems
Todd Eckler is executive vice president, print and publishing at North Plains Systems. Eckler oversees the direction and growth of the company's DAM business. FCM recently sat down with Eckler to discuss the new directions the publishing industry is taking and the impact of eBook readers on the marketplace. READ MORE
One on one with Andrew McAfee
One on One with Michael Seifert of Sitecore
Michael Seifert is CEO at web content management vendor, Sitecore. In 2002, Seifert was President of a successful multimillion dollar custom software development company when he came up with the idea for a Microsoft-centric system for creating and managing websites. That idea turned into Sitecore. We asked Seifert about what it was like competing in the web content management space and how he differentiates his company from the rest.>> READ MORE
One on One with Tim Young of Socialcast
Tim Young is CEO and founder at Socialcast. Prior to that, he spent more than eight years helping develop other companies including Event Robot, a company that developed online communities for consumer-facing brands in the entertainment industry. He regularly speaks about social networking and collaboration at industry conferences and guest teaches at the University of California, Irvine. We asked him about social networking products in the enterprise.>> READ MORE
One on One with Lisa Welchman of WelchmanPierpoint
Lisa Welchman is the founding partner at WelchmanPierpoint, a company that helps organizations build and manage large, complex websites. She began her career back in 1996 at Cisco and has been helping build large websites ever since. 10 years ago, she left Cisco and started her own web consulting business. We asked Welchman what made large web sites different and what companies need to do to maintain control of the design and the message.>> READ MORE
One on One with Yogesh Gupta of FatWire
Yogesh Gupta is the president and CEO at web content management vendor, FatWire. He has more than 20 years of experience with software companies, and is also an author, speaker and expert in emerging technology and trends. We asked Gupta about what it was like to be an independent vendor at a time of consolidation and about future trends in the space.>> READ MORE
FatWire | Social Media Tools
One on One with Diane Mueller, XBRL expert at Just Systems
Diane Mueller is vice president of XBRL development at JustSystems. She has been actively involved in the development of the XBRL standard including acting as the Canadian representative to the XBRL International Steering Committee. She serves as Vice Chair of that body, and chairs the XBRL Working Groups on Rendering and Software Interoperability. We asked her about XBRL and why it's so important.>> READ MORE
XBRL | JustSystems
One on One with Alex Yoder of Webtrends
Alex Yoder is CEO at Webtrends, an independent web analtyics company. As such Yoder is responsible for worldwide operations and the overall strategic vision of the organization. He has spent the last seven years at Webtrends in various positions before taking over as CEO, and he has more than 20 years of global business experience. We asked him about the importance of measuring traffic on websites.>> READ MORE
Web Analytics
One on One with Raju Vegesna of Zoho Online
Raju Vegesna is an evangelist for Zoho and is one of the key people responsible for developing the strategic direction of the Zoho Suite. As such, he is considered a thought leader on Web 2.0 and cloud computing concepts. We asked Vegesna about what it's like competing with Google and Microsoft, and trying to sell cloud computing in the enterprise.>> READ MORE
Zoho | VMware
One on One with Jeff Catlin of Lexalytics
David Jeff Catlin, CEO and founder of Lexalytics, has over 20 years of experience in the fields of search, classification and text analytics products and services. He has worked for such companies as Thomson Financial and Sovereign Hill Software. We asked Jeff about text analytics and how companies can use this technology effectively.>> READ MORE
Semantic Web
One on One with David Smith of Xerox
David Smith is vice president and general manager for Xerox DocuShare enterprise content management (ECM) software. Under his guidance, DocuShare has sustained year-over-year growth consistently outpacing the market, and added key technology partnerships with Sun Microsystems, IBM, NASA, Dralasoft and Verity (now both under Autonomy, Inc.), and others.>> READ MORE
Xerox | Paperless Office
One on One With Chris Brogan of New Media Marketing Labs
Chris Brogan is president at New Media Marketing Labs and author, along with Julien Smith, of the recently published book "Trust Agents." Brogan is one of the luminaries in the growing, social media space and speaks often about social media at conferences. I asked him about his new book and why businesses should be paying attention to social media online.>> READ MORE
Social Media | Marketing
One on One with David Aponovich of CMS Myth
David Aponovich is a CMS Strategist at ISITE Design, a national CMS and web strategy consultancy, and blogger at the CMS Myth. He has also worked as a marketing director for a web content management software vendor. David focuses on the gap between vendor speak and customer adoption, as well as the cultural and process implications of CMS that are so often overlooked.>> READ MORE
CMS Myth | WCM
One on One with Whitney Tidmarsh of EMC
Whitney Tidmarsh is Chief Marketing Officer for the Content Management and Archiving Division at EMC Corporation. As such, she is responsible for the marketing of the EMC Documentum product. Tidmarsh has been involved with marketing Documentum for almost 14 years, and in fact had been with Documentum for eight years when it was purchased by EMC in 2003. We asked Tidmarsh about a variety of issues around content management and archiving.>> READ MORE
EMC | ECM
One on One with Arjan van Rooijen of SDL Tridion
SDL Tridion | Marketing
One on One with Con O'Connell of Vignette
Vignette | Open Text
One on One with Molly Wenzler of MeadWestvaco
Web Content Management
One on One with Kathleen Reidy of the 451 Group
Kathleen Reidy is an analyst at the 451 Group covering content management and collaboration technologies. She has nearly a decade of experience in the content management, portal and search industries including time as an independent consultant and writer. She has also held positions at Sun Microsystems and the Giga Group. We asked Reidy about the role of social media in content management and how well content management vendors were handling incorporating social media tools in their products. >> READ MORE
451 Group | Enterprise 2.0
One on One with Tony Byrne of CMS Watch
Tony Byrne founded CMS Watch in 2001 because after working for several years in the content management industry, he wanted to start a firm that would "tell the real story" and be completely impartial. His company evaluates content technologies head-to-head for enterprise buyers thinking of investing in a solution such as WCM, ECM, Social Software, Portals, Web Analytics and SharePoint. They take no money from vendors (an amazing feat). >> READ MORE
CMS Watch | ECM
One on One with Ric Shreves of Water & Stone
Joomla! | Drupal
One on One with John Girard of Clickability
John Girard founded Clickability in 1999 and serves as the company CEO. Girard, who started the company in a garage with three fellow Stanford graduates, helped pioneer the concept of Software as a Service (SaaS) and has spoken at dozens of high-profile events including MINday, COMDEX, CMS Strategies, Gilbane, Seybold, ContentWorld, B2B World and FOLIO: Show. We asked him about the impact of SaaS on content management and how it compares to on-premises software. >> READ MORE
Clickability | SaaS
One on One with Joe Bachana of DPCI
Joe Bachana is the founder and president of the consulting firm, DPCI, which advises clients on web content management and digital asset management systems. His career dates back 20 years and includes time with the New York Times and the Associated Press, before he formed DPCI in 1999. I asked him about how DAM differs from traditional CM, his opinions on SharePoint and the general state of the industry. >> READ MORE
DAM | SharePoint
One on One with Eric Barroca of Nuxeo
Open Source | Nuxeo
One on One with Ross Mayfield of SocialText
Ross Mayfield is the chairman, president and co-founder of Socialtext, a company he helped form in 2002 to bring Wikis to the enterprise (at at time when few knew what a Wiki was). Since then Socialtext has grown into a comprehensive Enterprise 2.0 solution. We asked Mayfield about how his company has grown with Web 2.0 and social media itself, the impact this is having on his business and the growing awareness of these tools in the enterprise. >> READ MORE
Enterprise 2.0 | Twitter
One on One with Arpan Shah of Microsoft Sharepoint
Arpan Shah is a Director on the SharePoint Product Management team. Over the last 8 years, he has been involved with subsequent SharePoint releases including SharePoint Server 2007 release. Arpan's team currently leads audience and platform product management for SharePoint. We spoke to Shah about SharePoint's role in many enterprise activities including content management, collaboration and search. >> READ MORE
Sharepoint | ECM
One on One with Sid Probstein of Attivio
Attivio | Enterprise Search
One on One with Michelle Manafy of Information Today
Michelle Manafy is currently the Editorial Director, Enterprise Group, for Information Today, Inc. where she serves as editor-in-chief for EContent magazine, the Intranets newsletter, and the Enterprise Search Sourcebook. She is also the programming chair of Information Today's upcoming Enterprise Search Summits and co-chair for the upcoming Buying and Selling eContent Conference. We spoke to Manafy and asked her about the types of issues these conferences are exploring and how the two are connected. >> READ MORE
Open Source | Twitter
One on One with Frank Gilbane of the Gilbane Group
Frank Gilbane is President & CEO of the analyst and consulting firm Gilbane Group, Inc., which runs two content management conferences each year. Gilbane has been involved in information management technologies since the early 80s and has helped found several companies. We asked Gilbane about what he learned at his most recent conference in Boston about the current state of content management. >> READ MORE
Gilbane | ECM
One on One with Dan Carmel of SpringCM
Dan Carmel is CEO at SpringCM. He has more than 20 years of experience in executive positions including GM of the legal/professional services business unit for Interwoven. SpringCM delivers an SaaS document management solution and differentiates itself in one key way. It offers the service as components, meaning the customer only needs to purchase those services that they need for their particular installation. I asked Carmel about this approach and what it means in the context of today's economic conditions. >> READ MORE
SpringCM | ECM
One on One with Dan Keldsen of Information Architected
Dan Keldsen has been around enterprise software for 15 years, first as part of the Delphi Group, later as director and co-founder of the Market Intelligence unit of AIIM International and most recently as co-founder and principal at the new consulting firm Information Architected. We asked Keldsen about his new company and the state of content management in 2009. >> READ MORE
Information Architected | ECM
One on One with Francois Bourdoncle of Exalead
Exalead | Enterprise Search
One on One with Craig Carpenter of Recommind
Recommind | eDiscovery
One on one with Bill Forquer of Open Text
Open Text | Web 2.0
One on One with Daniel Tunkelang of Endeca
Daniel Tunkelang is the Chief Scientist and a co-founder of enterprise search vendor, Endeca. He is a an advocate of dialog-oriented approaches to information retrieval, and has organized annual workshops on Human Computer Information Retrieval (HCIR), in collaboration with researchers at MIT, IBM and Microsoft. Tunkelang also publishes The Noisy Channel. >> READ MORE
Endeca | Enterprise Search
One on One with BÃ¥rd Farstad of eZ
BÃ¥rd Farstad is co-founder and CTO at eZ, the software company behind the open source enterprise CMS system eZ Publish. As CTO, he is one of the main software architects behind eZ Publish and he has also written several magazine articles and spoken at numerous conferences about Content Management, Open Source and the online media industry. We spoke with him about his company, open source content management and how it makes money selling an open source product. >> READ MORE
Open Source | CMIS
One on One with Andy MacMillan of Oracle
Andy MacMillan is VP of Product Management at Oracle where he oversees all aspects of content management including enterprise content management, web content management, digital asset management and rights management. He recently co-wrote a book called “Transforming Infoglut!” The book outlines strategies to help organizations gain control of content. We asked MacMillan some questions about content management issues as they relate to the Oracle approach. >> READ MORE
Oracle | ECM
One on One with Nitin Mangtani of Google Search Appliance
Google | Enterprise Search
One on One with Len Devanna of EMC
EMC's director of Web Strategy is responsible for the internal community platform known as EMC ONE. He says of his job, "I often feel like a kid in a candy store. I have a strong passion for all things online, and [I] get to help drive the evolution of our online ecosystem each and every day." I asked Devanna about EMC's Web 2.0 initiative and how that has helped increased collaboration and knowledge sharing. >> READ MORE
EMC | Web 2.0
One on One with Jim Howard of CrownPeak
Howard has been running his web content-management company since it launched back in 2001, a tough year to start a company based on a business model that was still fairly unknown back then. But the growth and acceptance of SaaS, not coincidentally, has mirrored CrownPeak's growth. In the past seven years, CrownPeak has experienced explosive growth, with over 90 percent year-over-year revenue increases. >> READ MORE
ECM | SaaS
One on One with David Nüscheler of Day Software
Standards | CMIS
One on One with John Newton of Alfresco
John Newton | Alfresco | CMIS
One on One with Google about Chrome
After the surprise release of Google's Chrome browser, I sent Google some questions about the reasoning behind releasing its own browser, and what they hoped to achieve. While Google didn't let me interview a product person, they did send me some answers. Although these answers don't give you deep insight into the product by any means, they do give you some idea of what Google was thinking. >> READ MORE
Google | Chrome
