Shared Services Canada's planned email migration, which was already delayed once, may be on the verge of further setbacks as some starting dates for the project's various components slip to early 2016.
Many eCommerce companies amass loads of customer intelligence with the intent to blend it into other existing content and then repurpose it for future customer engagement. The trouble is, only about half of companies actually implement any kind of personalization system on their customer-facing websites.
Drupal's latest cyberattack may have affected as many as 12 million websites, leaving security experts concerned that similar future exploits could create a ripple effect compromising thousands more sites.
Information governance software vendor RSD announced the availability of a free version of RSD GLASS Policy Manager designed to help companies create new policies to govern their data and intellectual property.
Forget credit cards, what hackers really want is your health history. That's according to an article at Reuters which takes a close look at the latest ways criminals exploit vulnerabilities in electronic medical records.
The AIIM community has designated Thursday, November 6, 2014 as World Paper Free Day. They'll make a donation in your name to the Arbor Day Foundation in exchange for filling out a simple pledge form and they're even offering digital badges to display on your websites and email signatures so you can help spread the word.
Forrester Research VP and Principal Analyst Jeffrey Hammond says more developers are choosing open source solutions these days to avoid the "hurdles" of proprietary software.
A Nebraska prison records administrator's job is under review after his mismanagement led to the premature release of nearly 200 prisoners, further highlighting the need for better records management training and policy enforcement in agencies that deal with governmental infrastructure.
Text analysis tech company Equivio announced a partnership this week with Nuix, a company that helps workers make "fact-based decisions from unstructured data." The pairing appears to be aimed at gaining a greater foothold in law firms and government agencies like the U.S. Department of Justice, already an Equivio customer.
Online publisher Say Media built a content management system from the ground up that they claim has caused traffic on one of its properties to increase more than 160 percent. Say Media is now offering the CMS, which it calls Tempest, to all its partner publications free of charge in exchange for the right to sell unused ad inventory.
Just when you thought you knew where all the budgetary landmines were buried, along comes a new warning about something that could throw your next CMS implementation or migration project off budget: integration issues.
Online education company WizIQ launched a cloud-based learning management system last week that includes virtual classrooms, social collaboration and a slew of other tools designed to appeal to educational institutions looking for a turnkey LMS solution.
If you want to give your customers the best possible user experience, make sure your CMS takes a "mobile first" approach. If that's not doable, then at least make sure you have a single CMS managing all your content across all devices.
E-discovery attorney Ralph Losey suggests information governance as we know it has about another five to ten years of life left in it before it's no longer worth the trouble.
Theresa Regli, Principal Analyst and Managing Partner with the Real Story Group, says DAM vendors aren't as "enterprise-ready" as they'd like you to think. The good news is, they're getting there.
Instagram isn't just for hipsters anymore. Companies are using the social photo-sharing site to boost business and engage customers. For some businesses, that means a whole new slew of compliance and eDiscovery requirements.
Sometimes the easiest way to solve document and workflow management issues is to get a good visual representation of who's doing what, and when. Tiny companies might be able to get by with flowcharts taped to the wall, but if you've got a large or distributed workforce, Smartsheet's new visualization tools may be just what you're looking for.
IBM announced the release of IBM Enterprise Records v5.2, the latest version of it's ERM application. It sports a new user interface designed to reduce the number of clicks needed to complete records management tasks and improve overall efficiency.
Angela Ashenden, principal analyst of collaboration at MWD Advisors, writes about a conversation she was involved in during a webinar this month about the future of business communication. Panelists were discussing the merits of messaging and enterprise social networking tools over the old standby, email, when an interesting observation came up.