News

Can Jefferson University win LMS market share with iCE?

Pennsylvania's Thomas Jefferson University has decided to enter the learning management software space by releasing its new LMS, interactive Curricula Experience, to the education market. The university is hoping its student-centric approach to learning will give it an edge over its competitors.

Is LMS giant Blackboard up for sale?

The learning management software space is buzzing with the news that execs at Blackboard are shopping for a buyer willing to pony up around $3 million to purchase the company. According to Reuters, confidential sources say, "Blackboard's majority owner, private equity firm Providence Equity Partners LLC, has hired Deutsche Bank AG and Bank of America Corp to run an auction for the company."

The move from EHRs to electronic health plans

As more healthcare providers get their electronic healthcare record systems in place, the looming question is how to take EHR management to the next level. John Glaser, senior vice president of health IT services company Cerner Corp., says it's time to consider electronic health plans.

Australian records mismanagement affects asylum seekers

"A combination of poor recording keeping by the Australian Immigration department and bad data management by International Health and Medical Services (IHMS) has resulted in the IHMS being...

CMOs believe in value of visual assets but don't prioritize their management

A new study from the Chief Marketing Officer Council reveals that visual assets are a key component of strong customer engagement but there's a strong disconnect between the desire to use them and the ability to store and manage them. It's a bit like trying to make the perfect meal for guests when you lack a kitchen and pantry.

Content delivery network Fastly raises $75M for global expansion

Content delivery network Fastly raised a lot of money this month to help fund its global expansion, sales and marketing efforts. The company snagged a total of $75 million in Series D funding from Iconiq Capital and a handful of other existing investors. They're also bringing former Netsuite exec Dan Miller on board as Fastly's new CFO.

Chinese hackers breach personal emails of US government officials

NBC News reports it has obtained documents indicating Chinese hackers have been reading the personal email of top U.S. officials since at least early 2010. Government-assigned email accounts of those same officials were not hacked because, according to a senior U.S. intelligence official, they are more secure.

Haivision launches Calypso Enterprise Video Platform

From marketing collateral to in-house training, video files are high-value assets and video solutions vendor Haivision has a new video management platform aimed at helping organizations corrall and collaborate on them within a single environment.

SPOTLIGHT ON... Top cloud providers don't fully trust the cloud

As the country's top cloud providers vie for a share of the market, The Wall Street Journal has unveiled that cloud providers don't even fully trust their own product. The Journal has an...

CA judicial committee says lawyers have ethical responsibility to eDiscovery

A new formal opinion released by California's Committee on Professional Responsibility and Conduct offers strong words to attorneys about their ethical duties surrounding the handling of electronically stored information. In short, "But, Your Honor, I don't understand how eDiscovery works" shouldn't be a valid argument in the California court system.

DOD awards EHR contract to Leidos, Accenture and Cerner

Last week I reported on the status of the Pentagon's electronic health records project, and claimed that it could be a massive and expensive flop. One point of contention from critics was that whomever was eventually awarded the contract to modernize the EHR record system would end having too much control over sensitive data. Politico reported that a handful of former Pentagon IT professionals called for a one-year delay on the announcement of a new vendor. They didn't get their wish.

Extensis launches toolkit to ease DAM process pain points

As with most other enterprise systems, selecting and implementing a DAM system ranges from "a bit challenging" to "a miserable experience" depending on a number of factors. Enterprise software vendor Extensis launched a new toolkit this week to make the process a little easier.

Legal eagle recommends reporters push back against discretionary public records policies

Kristin Bergman, Legal Fellow on the Reporters Committee for Freedom of the Press, says it really shouldn't be as difficult as it is for journalists to access official business emails from the government.

Smarsh offers enhanced archiving for Microsoft Office 365

Cloud-based archiving solutions firm Smarsh announced this week it now offers enhanced archiving support for Microsoft Office 365. On its own, Office 365 already archives email but the tools Smarsh added to The Archiving Platform provide organizations a better way to manage a wide range of electronic communication for compliance or other legal purposes.

Brandcast Cloud takes Web content management to a new level

There's a new content management and publishing system in town that looks ready to eat stodgy, complicated CMSs for lunch. It's called Brandcast Cloud and its combination of website development, collaboration and asset management tools make quick work of brand management for big and small organizations alike.

Can you justify the ROI on your DAM?

"Digital asset management (DAM) is right at the pointy end of the CEO and customer sword to prove its worth," said Elliot Sedegah, senior product marketing manager for the Adobe Experience...

Why do email policies of local governments seem so sketchy?

A new policy in St. Paul, MN allows city employees to "delete [email messages] as soon as their purpose is served" or within six months. Messages moved to trash or junk folders will evaporate in a mere two weeks. In a not-at-all-shocking turn of events, public watchdog groups are voicing their concern.

 

Customer experience management: Help or hype?

Customer experience management is as much a catchphrase today as "social media guru" was five years ago. Indeed, it's difficult to have a conversation at any level about customer engagement without mentioning CX somewhere along the way. Some industry insiders suggest that the intense focus by marketing on the customer experience is leading to a rift between marketing agencies and their clients.

Pentagon EHR project could be expensive flop

For some time now, the Pentagon has been planning to announce a new records system that, among other things, would integrate nicely with the VA's recent attempts to modernize its electronic health records system for better interoperability between agencies. At the eleventh hour, healthcare providers and politicians close to the project say it will be an expensive and inefficient flop.

ImageSite DMS gets a face-lift, new features, AutoCAD 2015 support

eQuorum Corporation announced the release of a new version of its document management system, ImageSite, that includes a slew of new features and an overhauled UI. ImageSite 9.1, written in HTML5 is supported by all platforms, no Java required, and is available to customers now.