Study shows businesses expect cloud strategies to help increase revenue

A new report sponsored by Cisco claims a second wave of cloud adoption is on the horizon, led by businesses who expect cloud strategies to increase revenue over the next two years.

Report: Mobile document management apps reign in the public sector

Good Technology's Q2 Mobility Index Report is out, offering insight into how companies are implementing and using mobile technology across their organizations.

Spotlight: 'Customer-obsessed' is the new CXM goal

Customer experience management is so last year and plain old customer service is so last century.

VA office caught ignoring records management policies, shredding documents

A surprise inspection of the Los Angeles Veterans Affairs Regional Office revealed shoddy records management practices and at least eight instances of documents destined for the shredder that could have lead to the loss of benefits for some veterans.

Eliminating obstacles to successful government IT projects

Government IT programs have a history of being riddled with problems or hovering on the brink of spectacular fail. What's the underlying problem and, more important, can it be solved?

Hippo and Bynder team up for improved digital experience management

In an effort to step up the integration of Web content into the entire digital customer experience, Web content management firm Hippo has announced a new partnership with branding automation company, Bynder. The goal is to free WCM from its place as a standalone task and give it an equal place in a company's branding experience.

Researchers probe EHR unstructured data to improve healthcare

While healthcare providers are busy putting patient information into electronic health records, researchers are waiting in the wings to mine the unstructured data with an eye on improving health care for everyone.

Adobe Captivate Prime 9 joins race to the top of the LMS class

Adobe boosted its involvement in the corporate learning and training environment with the release of its newest learning management system, Adobe Captivate Prime 9. The new cloud-based LMS is designed for rapid set-up and deployment without an over-reliance on busy IT departments.

Expert: Protect your company by protecting your 'dark data'

Organizations spend a lot of time securing their most obvious data, but Tom Barce, an information governance expert, suggests many companies have an Achilles' heel that could come back to haunt them: Dark data. Securing it, he said, may mean the difference between data protection and data disaster.

Rackspace announces Managed Cloud for Adobe Experience Manager early access program

Managed cloud provider Rackspace announced today an early access program for its upcoming new service, Managed Cloud for Adobe Experience Manager. Its designed to help marketing teams reduce the time it takes to deploy, upgrade or launch new campaigns in AEM.

Study: Workers and IT aren't on same page with mobile or cloud services

A new AIIM report released this week looks at how businesses are making decisions about cloud and mobile access to corporate content, and how it impacts enterprise content management.

Vaultize integrates enterprise DRM into suite of secure mobile file-sharing tools

Data security firm Vaultize offers enterprise file share and sync, mobile file sharing and mobile content management services to customers looking for easy and secure ways to share files across mobile devices in the workplace. The company announced this week that it has integrated enterprise digital rights management into its tools for even greater file security.

Migrate business files to Windows 10 with Laplink

If you're migrating data from Windows XP and are up for doing it yourself, Laplink's PCmover Express is available at no charge and includes free, 24/7 transfer assistance. "Windows 10 is here, and there's no shortage of help available from Microsoft partners willing to help enterprises make the transition," IT World's Gary Hilson noted. 

FBI collects over 100 boxes of records abandoned by Tampa-area e-recycling service

Tampa-based e-recycling service Creative Recycling Systems has had quite a storied history in the last couple of years. Between lawsuits, allegations of embezzlement, bankruptcy, and eventual liquidation, over 100 boxes of sensitive documents were left languishing in a storage facility for years. Now the FBI has stepped in.

CXM meets CMS at London City Airport

London City Airport rolled out a combination of 26 self-service kiosks, "smartwall" screens and mobile check-in desks to assist travelers trying to get into or out of the airport, noted...

Can Jefferson University win LMS market share with iCE?

Pennsylvania's Thomas Jefferson University has decided to enter the learning management software space by releasing its new LMS, interactive Curricula Experience, to the education market. The university is hoping its student-centric approach to learning will give it an edge over its competitors.

Is LMS giant Blackboard up for sale?

The learning management software space is buzzing with the news that execs at Blackboard are shopping for a buyer willing to pony up around $3 million to purchase the company. According to Reuters, confidential sources say, "Blackboard's majority owner, private equity firm Providence Equity Partners LLC, has hired Deutsche Bank AG and Bank of America Corp to run an auction for the company."

The move from EHRs to electronic health plans

As more healthcare providers get their electronic healthcare record systems in place, the looming question is how to take EHR management to the next level. John Glaser, senior vice president of health IT services company Cerner Corp., says it's time to consider electronic health plans.

Australian records mismanagement affects asylum seekers

"A combination of poor recording keeping by the Australian Immigration department and bad data management by International Health and Medical Services (IHMS) has resulted in the IHMS being...

CMOs believe in value of visual assets but don't prioritize their management

A new study from the Chief Marketing Officer Council reveals that visual assets are a key component of strong customer engagement but there's a strong disconnect between the desire to use them and the ability to store and manage them. It's a bit like trying to make the perfect meal for guests when you lack a kitchen and pantry.