There's a lot of great advice all over the Internet on how to use enterprise content management systems.
You wouldn't think that Tourism Australia's entire customer experience could be affected so broadly by its choice of content management systems, but that's what happened when its CIO upgraded to a new platform.
Wdesk, Workiva's cloud-based business reporting tool, has a new feature designed to help companies with Sarbanes-Oxley compliance. Evidence Management for Wdesk allows internal auditing teams to annotate documents for a thorough audit trail.
A Pennsylvania hospital is about to bring a new medical records management system online. It's the first of its kind since the medical facility opened its doors 37 years ago.
A new report from the Centers for Medicare and Medicaid Services reveals that more than 96 percent of large hospitals throughout the United States meet the requirements for the meaningful use of certified health IT systems.
The Delaware Department of Education has gone all in on a state-wide implementation of a learning management system for all its schools and teachers.
Citrix has revamped its popular online meeting service GoToMeeting with more tools designed to increase productivity and make collaboration easier.
Now the Associated Press is reporting that Clinton used an iPad to check her mail.
You know the drill; you've seen it a thousand times. Whenever a company-wide initiative hits the planning stages, committees are formed, meetings are held and every component of the new strategy is discussed to death. Information governance committees are no different but IG attorney Linda Sharp says its time to turn that approach on its head.
ECM vendor Hyland announced the release of OnBase 15 that includes more than 2,000 enhancements and new functionality for digitizing work processes. The new release also features a new clinical content framework to help healthcare providers manage medical images and clinical files.
Open source software was once the darling of educational institutions simply because it could be had for the low, low cost of free. Now even some universities with budgets that allow for commercial options still choose open source projects instead.
Complaining about customer experience (CX) is practically a national pastime, but U.S.-based companies actually do a commendable job, according to a survey conducted by British CX research firm Nunwood. In fact, our neighbors across the pond have some catching up to do.
Secretary of State John Kerry is asking the State Department to review its records management process and look for ways to improve and streamline its methods.
Finding new ways to create an excellent customer experience keeps marketers up at night. Scott McMillan, General Manager for Business Consulting for multi-channel marketing firm Salmat says part of what's holding them back is the technology that drives customer engagement.
Enterprise cloud storage service Box continues its push into the government sector by hiring someone who knows a thing or two about the federal landscape. Sonny Hashmi, the former CIO for the U.S. General Services Administration, is taking up a post as Box's managing director for government.
The electronic health care incentive program may see changes following a set of regulations proposed last week by the Office of the National Coordinator for Health IT.
Migrating data to the cloud is no picnic, so anything that makes the process a little easier is always welcome relief.
The Allegheny County Police Department is the third largest local department in Pennsylvania, yet its entire records management system is paper-based. They've been trying to migrate to an electronic reporting system for more than two years but when they eventually do, they'll still have to search old documents by hand.
Nitro CEO Sam Chandler says the technology behind document management software is finally at a point where PDFs can take a back seat to other collaboration tools.