News

Citrix redesigns GoToMeeting for better collaboration, productivity

Citrix has revamped its popular online meeting service GoToMeeting with more tools designed to increase productivity and make collaboration easier.

The future of the DAM industry

I caught up with Widen Enterprises' director of marketing, Jake Athey, to get his take on the current DAM landscape and where's it's headed. Here's what he had to say.

Spotlight: Clinton's 'single device' claim doesn't hold up

Now the Associated Press is reporting that Clinton used an iPad to check her mail.

Info governance committees could be strategic mistake

You know the drill; you've seen it a thousand times. Whenever a company-wide initiative hits the planning stages, committees are formed, meetings are held and every component of the new strategy is discussed to death. Information governance committees are no different but IG attorney Linda Sharp says its time to turn that approach on its head.

Hyland releases OnBase 15 with over 2,000 improvements

ECM vendor Hyland announced the release of OnBase 15 that includes more than 2,000 enhancements and new functionality for digitizing work processes. The new release also features a new clinical content framework to help healthcare providers manage medical images and clinical files.

Higher ed finds increasing value in open source CMS options

Open source software was once the darling of educational institutions simply because it could be had for the low, low cost of free. Now even some universities with budgets that allow for commercial options still choose open source projects instead.

Survey shows US companies excel at customer experience management

Complaining about customer experience (CX) is practically a national pastime, but U.S.-based companies actually do a commendable job, according to a survey conducted by British CX research firm Nunwood. In fact, our neighbors across the pond have some catching up to do.

John Kerry asks State Department to probe records management practices

Secretary of State John Kerry is asking the State Department to review its records management process and look for ways to improve and streamline its methods.

When technology gets in the way of customer experience

Finding new ways to create an excellent customer experience keeps marketers up at night. Scott McMillan, General Manager for Business Consulting for multi-channel marketing firm Salmat says part of what's holding them back is the technology that drives customer engagement.

Box hires former federal CIO to lead government push

Enterprise cloud storage service Box continues its push into the government sector by hiring someone who knows a thing or two about the federal landscape. Sonny Hashmi, the former CIO for the U.S. General Services Administration, is taking up a post as Box's managing director for government.

ONC slams EHR vendors for lack of pricing transparency

The electronic health care incentive program may see changes following a set of regulations proposed last week by the Office of the National Coordinator for Health IT. 

SkyKick Office 365 Migration Suite now available via Microsoft's IUR program

Migrating data to the cloud is no picnic, so anything that makes the process a little easier is always welcome relief. 

Pennsylvania's third-largest police dept record system is entirely paper-based

The Allegheny County Police Department is the third largest local department in Pennsylvania, yet its entire records management system is paper-based. They've been trying to migrate to an electronic reporting system for more than two years but when they eventually do, they'll still have to search old documents by hand.

 

Spotlight: Nitro CEO is so over PDFs

Nitro CEO Sam Chandler says the technology behind document management software is finally at a point where PDFs can take a back seat to other collaboration tools.

Facebook wants to host your news site's content

Facebook wants to get into the news business, but not directly. 

Docs get political backing against EHR vendors holding patient data hostage

Physicians anxious (or at least willing) to bring electronic health records into their practice got a rude awakening recently when they discovered EHR vendors are locking down the patient information contained within the records. 

A few things to try before giving up on SharePoint

Despite a recent survey suggesting that SharePoint may be falling out of favor in the workplace, many businesses still use it--and love it. It's grown and changed during its 14-year life span, but it still has plenty to offer as an enterprise platform.

Adobe Document Cloud aims to fix 'last mile' problem

Adobe announced this week the upcoming launch of a new subscription service called Document Cloud. It's built around its new desktop, mobile and web version of Acrobat that includes e-signing and document management tools

Your CMS vendor was acquired. What now?

CMS vendor acquisitions are rising steadily and don't show signs of slowing anytime soon. Though the deals themselves take place in offices and boardrooms, the impact often ripples through the acquired company's entire customer base.

Systemware launches Cloud Content 6.0, ECM with a nod to IT pros

ECM vendor Systemware released Cloud Content 6.0 this week. It includes tools and functionality designed to make life easier for IT professionals as well as content administrators.