News

PA state agencies are a study in email mismanagement

In what is probably the most harebrained document management "system" in recent memory, emails sent or received by state agencies in Pennsylvania are archived on state servers for a mere five days before being permanently deleted. 

Spotlight: Why Lexmark really, really wants to buy Readsoft

Earlier this year, Lexmark International set its sights on acquiring Swedish document management company Readsoft by offering them $182 million

Spotlight: Paperless office could slash your RM costs by up to 70 percent

Plenty of ears probably perked up when Deloitte Senior Consultant Paul St. Quintin told attendees at the Ricoh Managed Document Services Executive Forum they could cut their records management costs by as much as 70 percent by going paperless. 

Budgeting, employee buy-in biggest challenges to digitizing records

Allen Podraza, director of records management and archives for the American Medical Association in Chicago, is a forward-thinker in the RM space. He spends a lot of time on social media and blogs mulling over best practices and the challenges CIOs face regarding records management issues.

Security expert: Healthcare orgs should brace for more ERM security breaches

Community Health Systems, Inc. says the records of more than 4.5 million patients across 29 states have been compromised following a cyberattack on its records management system earlier this year. The attack snagged names, addresses, social security numbers, birth dates and phone numbers, but CHS says no medical or billing information was stolen.

Microsoft announces Matter Center for Office 365 for lawyers, early access program

Microsoft announced this week plans to roll out a document management and collaboration product specifically for lawyers. Called Matter Center for Office 365, the company is currently accepting applications for it's preview version.

JetBlue equips crew members with tablets for in-flight document management

JetBlue Airways announced last week that it's equipping every in-flight crew member with iPad Minis for document management and point-of-sale purposes. Initial rollout will be limited to crews working premium service flights between New York and Los Angeles, but the devices will be available fleet wide by April, 2015.

US Census Bureau rolls out new EMM system on 1,300 iPhones

The U.S. Census Bureau may still be looking for a way to get a leg up on how to manage 1.3 million HTML pages and more than 120,000 PDF files, but that hasn't stopped the agency from deploying a new content management system on its mobile devices. FedTech reports the Census Bureau replaced more than 1,300 BlackBerry devices with iPhone 5s handsets preloaded with Fiberlink/IBM's Maas360 enterprise mobile management system.

Content creation and content management: No man is an island

Customer experience strategy sessions usually focus on what content and marketing collateral is served to consumers, not how. It's refreshing to read an article over at Software Development Times that takes a look at how to design and employ an effective digital strategy that takes into account the actual technology behind it.

IBM acquires cloud security company, Lighthouse

Hot on the heels of the acquisition of access management company CrossIdeas, comes the news that IBM has also pocketed cloud security provider Lighthouse Security Group. The new addition to the IBM family provides methods for the dispersed workforce of its customers to access sensitive data from anywhere.

Spotlight: Getting patients better access to their medical files

 If Noga Leviner gets her way, patients will have a lot better access to their own medical files than they do now

Storing the corporate masterpiece for eternal safekeeping

It's frustrating to snap an important picture on a mobile phone only to lose it a week later because you forgot to back up your device in case of a crash. ZDNet's Jason Perlow suggests it's that kind of ambivalence to preserving digital content that "will almost certainly result in the loss of many culturally significant works." What does this have to do with content management? Plenty.

Do you need a separate CMS for social media?

Not long ago, we talked about records retention and the social media quagmire. As businesses continue to struggle over what to do with content and documents created within the four walls of their organization, now it turns out they may also need to maintain records of conversations and communications that take place over social media.

Don't lose jurisdiction over documents stored in the cloud

If cloud storage were a party guest, you'd find it standing alone at the punchbowl. 

A good CMS tells you where you've been ... and where you're going

If your company's workflow favors pen and paper over mobile apps, you may be doing yourself a disservice. You might think relying on notebooks and reams of dead trees is cheaper but, in the end, you could be wasting a lot of time without saving any money.

Hybrid record management systems may offer the best of both worlds

Part of the conundrum facing many businesses attempting to "go digital" is what to make available in a cloud- or server-based record management system and what to keep under literal lock and key. Clearly that's an issue most federal agencies are grappling with as they crawl toward fulfilling the presidential digital records management mandate.

The future of BYOD, tablets and Microsoft Office

When was the last time you saw a new document management system hit the marketplace without mobile capabilities as a standard feature? For that matter, how many actively-supported DM systems can you think of on the market today that don't have at least basic mobile functionality bolted on in some form or another? Not many.

RMS vendors: Don't build a better mousetrap until we find the mouse

When looking for a new records management system, we could spend all day comparing their various differences, debating the merits of each new feature RMS vendors create and poring over comparison charts to determine which solution is "the best." Or we could take a giant, productive step back.

What you need to know about enterprise social network record retention

If your business relies on enterprise social networks like Jive and Yammer for corporate communication, attorneys Therese Craparo and Anthony Diana have some good advice on what you need to know about information governance and records retention issues surrounding their use.

Box announces improvements to its popular sharing feature

File sharing and cloud storage service Box keeps rolling out improvements and features. This time around, the company announced a redesign of the sharing experience for easier collaboration.