Salesforce Chatter to go Freemium

Last week announced it was releasing a free "stripped down" version of its Chatter micro-blogging application. According to a report on CRN, CEO Marc Benioff said the company would be

Microsoft Lync could enhance SharePoint 2010

Microsoft (NASDAQ: MSFT) recently released Lync, its new unified communications server, which was formerly known as Office Communications Server. The new release attempts to bring all kinds of

Google brings MS Office Docs to Google Cloud Connect

This week, Google (NASDAQ: GOOG) announced it was finally incorporating DocVerse functionality into Google Cloud Connect, and put out a call for Beta testers. You may recall that last March Google

Gilbane Boston conference on tap for next week

Next week, the Gilbane Group will be holding its annual Boston content management conference from Nov. 30 through Dec. 2 at the Westin Copley Place. This marks the first Boston conference since

The sights and sounds of ARMA 2010

Click the image below to view a photo montage of the ARMA 2010 conference held Nov. 7-10 in San Francisco, Calif. .

NASA: For highly-technical enterprise search, content is key

Enterprise search is a key enabler to business success and it can empower a highly-technical workforce said a NASA official Nov. 16 at KMWorld, a knowledge management conference in Washington, D.C.

Lessons learned from Deloitte's collaboration 2.0 deployment

In January 2010, Deloitte's Knowledge Management team introduced a limited release tool for internal collaboration. The 2.0-development began back in 2009, when the company decided it wanted to

Get ready for community content management

Last week at ARMA 2010, I saw a speech by author Geoffrey Moore, who has written several books including "Crossing the Chasm." In his speech Moore discussed a new form of content management that was

Three trends at E20 Santa Clara

It was only last June, when I visited the Enterprise 2.0 Conference in Boston, so I didn't expect a sea change when I went to the West Coast version in Santa Clara last week. That's why I was

New Facebook messaging platform includes MS Office integration

Lost in the hubbub of Monday's Facebook messaging platform announcement, was news of some integration with Microsoft (NASDAQ: MSFT) Office documents. When you send a Microsoft Office document through

One on One with author David Meerman Scott

David Meerman Scott is an author and speaker who writes about how to use the social web to engage customers directly and promote your company and products in non-traditional channels. His book "The

Mobile phones create hazards and opportunities for records managers

While attending ARMA 2010 this week, it was clear that records managers were perplexed by mobile technologies. Mobile presents an easy back door outside of the enterprise governance systems. As many

Enterprise social data could help provide customized employee experiences

In a guest post this week, Tony White from Ars Logica talked about the growing use of analytics to drive content delivery and, perhaps eventually, create personalized experiences for visitors based

Analytics: The latest hot ticket for WCM vendors

Guest post by Tony White My company, Ars Logica has been asked repeatedly in the last year about why so many content-technology vendors have been investing heavily in analytics technologies. Adobe

Paper is still alive and well at ARMA 2010

As you walk down the hallways of the exhibition hall at ARMA 2010, you will notice that tucked in among the high technology solutions from power house vendors like IBM (NYSE: IBM), EMC, Iron Mountain

RockMelt social browser launches in Beta

Just in case we needed another browser, RockMelt, which builds itself as a social browser, launched in Beta this week. The idea according to the "Welcome" blog post is to build "your world right

Can Enterprise 2.0 save the disconnected knowledge worker?

Today's workers are more disconnected from the company than ever. Spread out by distance, sometimes even without an office, these workers are looking for a way to connect to their fellow workers like

KnowledgeTree partnership brings single sign on to cloud DM

Last week, KnowledgeTree, a cloud-based document management company, announced a partnership with OneLogin, to provide single sign-on services across KnowledgeTree's and other cloud services. The makes big changes to cloud storage products

Last week announced big changes to its cloud storage offerings, increasing the amount of storage across all three service tiers--free, business and enterprise. The big news, however, was the

Open Text buys StreamServe

Last week, Open Text made another purchase. This time it picked up StreamServe, which according to Open Text's Lubor Ptacek is a Document Output Management company, which Ptacek defines as: "[a way]