The WCM reality gap

I read a couple of posts last week that drove home the chasm that exists between web content management marketers and users on the ground. Regardless of the product, it's inevitable that marketing

Attensity brings sophisticated analytics to customer experience management

Attensity announced this week a new stand-alone analytics solution. Attensity Analyze 6.0 provides a way to analyze customer data looking for information such as behavior profiling, sentiment

Nuance acquires Equitrac; gets intelligent print management

Last week, Nuance announced that it intends to buy intelligent print management vendor Equitrac. Nuance sees this purchase as a way to enhance its standing with multi-function printer partners

Open source WCM needs more than geek appeal to succeed in the enterprise

Guest post by Scott Liewehr I just spent a few days at CMS Expo, a conference full of WCM open sourcers which I enjoyed very much. But I had a message for them during my keynote which I would like to

Google News gets new features

Today on the Official Google (NASDAQ: GOOG) Blog, Google announced some new features in Google News that could help readers get more information more quickly. You can now get a variety of content

TeamPage 5.2 adds dashboard and project tracking

Traction Software announced TeamPage release 5.2 this week with new tools for tracking projects and focusing on different levels of detail in the company social stream. Using a dashboard similar to

Autonomy buys digital pieces of Iron Mountain

This past weekend Autonomy agreed to buy some key digital pieces of Iron Mountain, a company that has been having trouble recently. The digital pieces make sense from a content management standpoint

Forget the Chromebook; get an iPad

There was an interesting pair of announcements last week at two separate events that have the potential to influence profoundly the future of content management. One was Google's Chromebook, a

EMC and Cisco join forces in collaboration-ECM partnership

At EMC World in Las Vegas this week, EMC and Cisco (NASDAQ: CSCO) announced a partnership involving the Cisco Quad enterprise collaboration tool and EMC Documentum content management. On its face,

SDL announces mobile engagement solution

Customer engagement and mobile are two trends we are hearing a lot about lately and SDL hopes to take advantage of this by introducing a new mobile engagement solution for its SDL Tridion web content

Recommind's latest version of Decisiv Search connects to cloud services

Recommind released the newest version of the Decisiv search tool this week with API hooks that enable organizations to include documents stored in cloud storage services in the results. As more

EMC and announce partnership at EMC World

On Monday afternoon at EMC World in Las Vegas, EMC and announced a partnership that lets users access the Documentum repository directly from the Cloud using Box. This essentially gives

Yammer announces availability of Yammer Desktop 2.0

Yammer, the Enterprise 2.0 collaboration tool, introduced a new version of its desktop application this week called Yammer Desktop 2.0. In a blog post, Yammer wrote that it had heard from its users

Cloud Sherpas launches new version of popular Google management tools

Cloud Sherpas announced an enhancement to their popular SherpaTools for Google Apps, which they say is one of the most installed apps in the Google Apps Marketplace. They will be demoing the new

Can compliance and collaboration live in harmony?

As companies increasingly look for ways to collaborate openly, they come up against compliance, security and governance issues. There is a school of thought that says, you have to step back and let a

SDL buys cloud DAM vendor Calamares

SDL went shopping yesterday and bought cloud media (or digital) asset management vendor Calamares. In a statement, SDL described Calamares as a "cloud-based platform that allows enterprises to

Microsoft and RIM announce deal to have Bing on Blackberries, PlayBook

Steve Ballmer reportedly took to the stage on Tuesday at the Blackberry World conference and announced a comprehensive partnership with RIM (NASDAQ: RIMM) to feature Bing mobile search tools on all introduces SimpleShare tool

Last week, introduced a new tool called SimpleShare that lets you capture screens and save them to your account automatically. You can also move files to your online account

Limelight buys Clickability for $10 million

Clickability, a web content management product sold in the Software as a Service (SaaS) model was sold Monday to Limelight Networks for $10 million--cheap money in the scheme of things and an

A journalist's view of covering ECM

Last week, as I read Laurence Hart's post, "Preaching to the Content Management Choir" (you have to click through for the embedded video alone) on his fine Word of Pie blog, it got me thinking. Hart