Cloud-based file sharing and collaboration company Box announced the launch of a new program called Box Trust that's designed to boost, well, customer trust in its service. Box isn't going at it alone in this new venture, however. They've brought a collection of 19 partners along for the ride, including such notable companies as Symantec, Recommind, OpenDNS and Splunk.
A recent study by enterprise search company Coveo takes a look at how much time is lost by knowledge workers and knowledge management practitioners due to inadequate or ineffective search tools. Hint: A lot.
Privacy compliance is about to become a big priority for organizations so records and information managers should get ready to help business owners tackle the issue. That's the word from John Isaza, an attorney who leads the Information Governance and Records Management practice at Rimon Law.
Queensland State Archives, or QSA, is asking for help from the public sector to help identify and solve common record retention and management problems. "A critical disconnect has emerged between government's move towards digital service delivery, while still relying on outdated records management processes," acknowledges the QSA.
Digital experience company Acquia announced a new service that offers added protection and security to Drupal-based sites housed inside a corporate network. Acquia Cloud Shield helps users securely move on-site data in and out of the cloud via a virtual private network, or VPN, connection.
Why do organizations insist on using enterprise content management software in the face of considerable pushback from employees?
The National Archives and Records Administration is backpedaling away from its preliminary seal of approval on the Central Intelligence Agency's request for permission to destroy the email messages of non-senior CIA officials. NARA originally gave tentative approval earlier this year but is now having second thoughts.
According to research conducted by U.K.-based telecom vendor Cable.co.uk, one-fifth of security breaches that occurred in the healthcare sector between April 2014 and March 2014 involved the loss of paper records and files. 12 percent occurred when health documents were mailed to the wrong person and seven percent were due to improper paperwork disposal.
HP announced this week the launch of a collection of tools to help companies collect, manage, store and search big data. The HP Intelligent Retention and Content Management solution is built around HP's Haven big data analytics platform. It comes bundled with three products--HP StoreAll, HP ControlPoint and HP Records Manager--to manipulate stored content.
As many as 94 percent of marketers say personalization is the Holy Grail of a good user experience. The trouble is, it's tricky to pull off. Customer entry points occur across multiple devices and various social channels, yet consumers expect a seamless experience no matter how they engage a company. Is enterprise seach the answer?
Dropbox continues its march toward enterprise acceptance with this week's planned launch of Dropbox for Business API. It's designed to let developers create enterprise-level apps atop Dropbox to suit an organization's specific needs.
A report released by security firm Fox-IT outlines a new threat affecting more than 23,000 web servers. It uses a malicious script called CryptoPHP found in pirated WordPress, Drupal and Joomla themes and plugins. Fox-IT has created two Python scripts to help admins detect the backdoor.
If you're curious how federal governments train staff on digital records management, listen to this recording launched by The National Archives of Australia.
Last week I mentioned the discrepancy between the way IT wants employees to share files (securely, and with approved apps) and how employees actually share files (however they feel like at the time). A new study by document management vendor M-Files reveals that almost half of workers are storing confidential company information via unauthorized sharing and sync apps like Dropbox or Box.
Whether you believe newspapers are in the throes of death or are simply reinventing themselves to keep up with changing technology, one thing is for sure: newsrooms do love to switch it up when it comes to content management.
WordPress admins have yet another bug to fret over, and this one could affect as much as 90 percent of WordPress blogs.
Digital editing and asset management form ACD Systems launched a new version of its flagship product, Canvas. It's designed to ease workflow pain points for graphic designers, engineers and other professionals who work with large technical or illustrated documents.
Senators Michael Bennett and Orrin Hatch are strategizing over a bill that would exempt some electronic health records from the reaches of the FDA.
Acknowledging the increasing need for enterprise-level video content management tools, Microsoft announced plans to roll video streaming service into Office 360.
Enterprise file-sharing service provider Soonr published a report last week that reveals 59 percent of workers say it's important they be able to download or edit files on their mobile devices. 89 percent say they access files remotely, but only 22 percent have an approved file-sharing service in the workplace.