News

New York discovers historic documents during records digitization

New York Mayor Bill de Blasio tasked his administration with digitizing all the documents flung hither and yon around the state leading to the discovery of some interesting historical documents, some too old to be scanned because of the danger they'll fall apart during the scanning process.

Fragmented content systems interfering with food industry regulation compliance

The Food and Drug Administration said that out of the 66 largest chain restaurants in the U.S., only five have met compliance requirements so far and product information management vendor EnterWorks suggested it's because franchises just can't access the information in their fragmented content management systems.

Acquia CTO excited about Drupal 8 and future 'opportunity'

In keeping with his six-year tradition, Dries Buytaert, co-founder and CTO of Acquia, penned a year-end retrospective that took a look back at what Acquia accomplished in 2015 and where the company is headed in the new year.

AIIM's Jesse Wilkins offers blueprint for supporting CIP certification program

AIIM Director of Research and Development Jesse Wilkins has tips on what current CIPs can do to help shepherd the CIP program through its next evolution.

DAM systems helps commercial drivers keep on truckin'

When the Owner‐Operator Independent Drivers Association, a trade association that represents commercial drivers and their interests, was looking for a way to manage assets related to its legal cases, the organization elected to deploy a DAM system to house and archive its files.

City of Houston uses datacasting to share content between first responders

In what may be one of the most innovative ways to securely share content between public safety agencies, the City of Houston rolled out a collaboration solution that allows first responders to deliver important files and data via a local television station's broadcasting signal.

Spotlight: US Defense Secretary caught using personal email for work

Filed under "When Will They Ever Learn": The Pentagon acknowledged last week that Defense Secretary Ashton Carter conducted official government business earlier this year using his personal...

ZOOM International video tool keeps businesses compliant while improving CX

Business intelligence company ZOOM International announced this week the addition of ZOOM video and telepresence recording tool to its Workforce Optimization Solution for Cisco contact centers.

Study: Physicians embrace EHRs while ignoring patients' access rights

A recent study by clinical engagement platform vendor HealthMine revealed that despite an uptick in the deployment of electronic healthcare records systems in the medical field, patients are getting shorted by a lack of access to their own records.

AIIM changes course on mothballing CIP program, announces CIP 2.0

Christmas came early for the AIIM community this year with news the Certified Information Professional program will live to see another day after all.

DOD and VA say EHR interoperability flap is much ado about nothing

The Department of Defense and the Veterans Administration have been getting their hats handed to them by various governmental oversight committees for some time now over their collective lack of interoperability.

Spotlight: Austrian Health Minister dismisses EHR system concerns

Austria's new electronic health records system went live this week amid concerns from public officials that the system isn't ready for prime time yet. "Austria's Health Minister,...

Brains: The final frontier in information governance

You don't want important information walking out the door locked in the brains of workers who leave the company.

What went wrong with Indianapolis's $10M RMS flop

Indianapolis Mayor Greg Ballard nixed plans to continue working with InterAct, a records management and dispatch software vendor, due to public safety risks associated with the company's "repeated failures to fulfill its responsibilities." Unfortunately, the city already sunk $10 million into the project and may have to sue to get it back. 

AIIM changes CIP certification program, miffs members

AIIM quietly notified members Friday afternoon of a change to its Certified Information Professional program, and many CIPs aren't happy about it.

Clarizen integrates with Gainsight to help orgs make better CXM decisions

Collaborative work management software vendor Clarizen announced this week it's tied its existing Salesforce Integration platform into Gainsight's customer success tool to help organizations unify the teams responsible for customer experience management and gain a better understanding of what's working -- and what's not.

Microsoft singles out TechnologyOne as its first Microsoft Graph ECM partner

Microsoft's alignment with TechnologyOne represents the first Microsoft Graph integration with an ECM. It hooks into Outlook to allow workers to automatically categorize and save emails directly into the TechnologyOne environment in a single click.

SIGNiX and Treeno partner for e-signatures on electronic documents

E-signature company SIGNiX announced Thursday it's paired up with enterprise document management company Treeno to provide e-signature tools to Treeno customers. The partnership alleviates the need for users to print out documents and contracts simply to get a signature or find clumsy and potentially unsafe workarounds for digital signing.

Spotlight: Erie County, Pennsylvania, saved thousands by ditching private RM firm

Erie County, Pennsylvania, hired an assistant to help the county records manager tend to over 14,000 boxes of files at the county's 14,892 sq. ft. warehouse. Despite paying two salaries and rent...

American Society for Clinical Pathology turns to ECM for improved collaboration and organization

The American Society for Clinical Pathology, the go to membership organization for laboratory and clinical professionals across the U.S., aims to digitize the process by creating an online slide library for its 100,000 members. The goal is to develop a central repository for easier collaboration, data collection and analysis.