According to a new study from Econsultancy and Adobe, more companies are beginning to understand that web content management is a foundational component of providing a good customer experience. Organizations also report an increased focus on finding content management systems that integrate with CRM, analytics and other marketing tools.
Open data is a big part of government transparency initiatives throughout the world but Senior Public Sector Specialist Victoria Lemieux says data quality issues could hamper even the best intentions.
Code42 announced this week a new version of its enterprise-level sync and share platform, SharePlan. With new tools in place to support compliance concerns for initiatives like Sarbanes-Oxley and HIPPA, the Code42 takes aim at other popular cloud storage services like Dropbox and Box.
Joomla and WordPress each had another security issue this past week. Here's what you need to know:
Enterprise cloud storage company Box is delaying its initial public offering until sometime next year citing "volatile market conditions," but some say there's more to it. I'm not so sure.
Unhappy with the state of available learning management systems, some schools are ditching the turnkey LMS in favor of customized mashup solutions. Florida-based Lynn University has decided to abandon Blackboard Learn and replace it with Apple's course management platform iTunes U.
Beyond Recognition's John Martin says predictive coding gets a lot more credit for being awesome than it should.
The House has approved an important piece of legislation that makes it a crime to destroy federal documents and records, including email and other official communication. The Federal Records Accountability Act, introduced by U.S. Rep Mark Meadows, passed unanimously.
According to a new report from AIIM, there's a huge disconnect between how much organizations need or want good search tools and how many actually have them. The study revealed that 71 percent of businesses say search is vital or essential but only 18 percent have cross-repository search capabilities.
South Dakota sure has an interesting statewide policy regarding email retention in its governmental offices: delete with extreme prejudice.
There's a lot of activity surrounding the implementation of electronic health records but one thing that doesn't get talked about much is who owns the data EHRs contain. One would assume it's the patient. One would be wrong.
Kate Fuelling, consultant for Lime Business Solutions, penned a great thought piece that takes a look at why the ECM space needs to be more agile and responsive. She says technology is moving at lightening speed, government policies are changing, workers have higher expectations and ECM needs to keep up with it all.
If you plan to languish around during ECM deployment instead of paying attention to what's going on around you, expect to find yourself looking at the undercarriage of a very big bus.
Information governance has been a topic of interest in enterprise content management since the industry's infancy.
Corporate attorneys Judy Selby and James Sherer put together an interesting blog post examining why it's so difficult for employees to part with old email, documents and other unneeded data. They liken the behavior to hoarding, offering some insight into the reasons behind it and how you can help your workers rationalize getting rid of detritus there's no longer any reason to keep.
Information intelligence vendor Recommind announced last week the integration of its eDiscovery platform Axcelerate with EMC SourceOne archiving software. The new setup allows SourceOne users to safely move documents around between apps, in the cloud or in a licensed environment.
Companies that cater to customers online need to make sure their data management system isn't inadvertently driving away business. Rachel Serpa, Content Marketing Manager at Gigya, says it's important to make sure the CMS underpinnings of your website enhance the user experience, not undercut it.
Federal-level health IT spending is forecast to reach $4.8 billion by 2019, according to a new report by enterprise software company Deltek. Unsurprisingly, the main reasons behind the megabucks spending are federal healthcare initiatives and the collateral tech needed to make them become reality.
The return on investment for content management systems in the enterprise is an average of $7.50 for every dollar spent--up 23 percent from 2012. That's the word from a report just published by Nucleus Research.
Oracle announced this week its intent to purchase digital asset management, or DAM, vendor Front Porch Digital, for an undisclosed sum. Oracle execs say the acquisition will help the company provide solutions for businesses grappling with the challenges of working with large amounts of rich media.