News

Poor records management bites PG&E in the gasline

Poor records management may lead San Bruno, CA city officials to demand that Pacific Gas and Electric Company's reduce pressure in its gas lines throughout the area until the company is able to prove their safety. The issue stems from a deadly explosion in 2010, which state investigators say was largely caused by sub-standard record keeping and maintenance issues.

ECM solutions vendor Reveille announces new pricing structure

ECM application management vendor Reveille announced a new subscription pricing structure that starts at $499 per month.

Over half of UK small businesses use WordPress

In a case of colossally bad timing, WordPress is finally getting some love from small business owners as a standalone content management system just as a series of security breaches and malware infections make the news.

Homeland Security automated file system slower than hand processing

The Department of Homeland Security and U.S. Citizenship and Immigration Services hatched a great plan several years ago to automate the immigration and citizenship benefits program. It launched in 2007 and seven years later only nine e-file documents are available online. In fact, the entire filing procedure takes longer now than when the agencies processed the documents by hand.

UK committee televises, live-tweets records management evidence session

In response to the loss of important files pertaining to a dramatic court case in the U.K., the Public Administration Select Committee met this week to discuss the preservation and destruction of historical records. The entire event, led by a watchdog group of MPs appointed by the House of Commons, was live-tweeted by members of PASC.

Spotlight: Government-records compliance deadline quickly approaching for federal agencies

The deadline for the Presidential Directive on Managing Government Records is approaching.

Top Image Systems offers to buy back competitor licenses

ECM vendor Top Image Systems put an interesting spin on its marketing tactics with a buyback program designed to let companies switch to their product with a minimum outlay of cash. TIS will buy back its competitor's software and replace it with its own technology at no additional licensing cost to participating businesses. Companies are, however, required to purchase a "three-year commitment of existing maintenance and support."

IT pros, execs don't see eye-to-eye on document workflow tech

If you're trying to convince the boss of the importance of integrating digital, cloud and mobile strategies, you may want to listen up. According to a small but interesting survey conducted by Canon U.S.A, IT decision-makers and their executive counterparts have pretty divergent opinions when it comes to document workflow technology.  

The state of learning management systems

Now that school is out for the summer in the U.S, you'd think this would be the perfect time for learning content management system, or LMS, vendors to make all kinds of announcements. Admittedly, they're few and far between, but there are some interesting nuggets if you dig around.

Healthcare content systems 'clearly not working,' says expert

Every industry brings a unique set of challenges for a CMS to contend with but few are as important to get right the first time as the deployment of a content management system in the field of healthcare. In that light, it's a bit frightening to note that only 45 percent of respondents in a recent survey of the healthcare and life sciences industries say they have a content strategy in place.

Security firm warns of 'massive' malware infections impacting WordPress sites

Security firm Sucuri is warning WordPress admins that a "massive" malware infection is wreaking havoc on WordPress websites. Sites with outdated plugins or weak passwords are particularly at risk.  

 

Reading the tea leaves of Amazon's Zocalo cloud storage service

Amazon Web Services is attempting to again court the enterprise crowd with a new document storage and sharing service called Zocalo. Primary tools include security and permission management, authentication, any-device access, versioning and annotation.

Spotlight: The pros and cons of document-management-as-a-service

If you're noodling around the idea of employing document-management-as-a-service, content management consulting firm Amplexor takes a deep dive into its pros and cons.

Raw engineering launches mobile-first CMS

There's no denying mobile enablement is important in the content management landscape but it's often simply an add-on component of web-optimized solutions already on the market. Raw engineering, developers of the built.io application development platform, announced the launch a mobile-first content management system for enterprise that comes with mobile enablement built right into the product.

SimpleECM rolls out widget-based SDK for mobile capture

Developers who spend a lot of time trying to improve mobile capture for their companies' documents will want to take note of SimpleECM's new widget-based software development, or SDK, kit that adds capture functionality to enterprise productivity apps with just two lines of code. In fact, the SDK's name is probably longer than the code itself.

Box removes storage limits for business customers

Citing decreased storage costs on its end, Box announced July 15 it has dropped storage limits for all its business customers. No doubt they also saw Amazon Zocalo and Google Drive creeping up in the rearview mirror.

BBC turns to Facebook for CMS needs in Thailand

BBC World Service has been facing some troubling freedom of the press issues in Thailand since the Thai army seized power earlier this year. In a surprisingly innovative workaround, the editing team has decided to forgo a standard content management system for article management in favor of a Facebook news feed.

Is cloud storage the right solution for federal documents?

According a presidential directive issued in 2012, all federal agencies must manage permanent and temporary email in an electronically accessible format by 2016. Tod Newcombe, Senior Editor of Governingsays the mandate is great in theory but until the government steps out of the Stone Age, the policy is next to meaningless.

 

Zen and the art of CMS, and RMS, deployment

As I was preparing for this week's newsletter and column, I kept running across article after article with the same theme: deploying a new content or records management system can take an Ice Age. It doesn't matter how big a business you are or how deep your pockets are, when you make the decision to implement or upgrade your system, you'd best settle in for the long haul.

Spotlight: KIA Motors test drives new customer experience platform

KIA Motors Australia unveils a new predictive customer experience platform via Sitecore that it hopes will outpace the competition.