News

Docs threaten to switch EHR vendors, but will it really matter?

It's no secret that physicians are angry about the current state of the electronic health record industry. Many healthcare providers accuse EHR vendors of locking down patient information in an...

Spotlight: University of Oregon archivist speaks out against school administration

In a follow up to last week's Editor's Corner, we have an update on the University of Oregon archivist who was suspended earlier this year over the school's records management fiasco has spoken out. 

SkyKick adds hands-free option to Office 365 migration toolset

To make things even easier, SkyKick now offers a "Hands-Free" migration feature that completely automates the process.

Bar associations put their faith in Citrix ShareFile

Enterprise software vendor Citrix announced this week that three high-profile bar associations have chosen Citrix ShareFile as their go-to online file storage and sharing service

Bloomfire automates video transcription for easier search, retrieval

Digital content management has its own unique issues when it comes to efficient search and retrieval.

When managing the customer experience becomes an IT problem

Customer experience management once fell under the general purview of the marketing department. With the advent of mobile-first and omni-channel marketing strategies, marketers can't go at it alone and are leaning heavily on IT to help get initiatives off the ground.

 

TITUS Classification Suite 4 safely automates unstructured company data, info

The new release, TITUS Classification Suite 4, automates data classification and protection by examining its content, and context, for better information management and compliance.

The side of records management we rarely see

Earlier this year, I reported on two archivists at University of Oregon who handed over upwards of 22,000 school records to an economics professor just for the asking. One archivist has since resigned. 

Spotlight: NARA formulates government email-management plan

The National Archives and Records Administration has come up with a way to categorize government email for retention or disposal that's based on the pedigree of the sender, not the contents of the message. 

FBI issues WordPress terrorism warning

The FBI has issued a warning that the widely-used content management system WordPress is vulnerable to terrorism attacks by individuals sympathetic to extremist group ISIL.

FinalCode rolls out enterprise-level file collaboration package

FinalCode, a California-based enterprise file security firm, announced that its flagship secure file collaboration solution is now available worldwide. 

Report: WCMs lead to better customer experience

Managing the customer experience isn't all about fancy consumer-facing tools. It often begins with things the customer doesn't see--like a web content management system that's doing the heavy lifting behind the scenes.

Is UX important when choosing a DAM system?

For most companies, a digital asset management system needs to "just work." User interface doesn't usually factor into purchasing decisions and users themselves have more on their minds than the design factor of their DAM of choice.

Most hospitals not doing enough to protect against EHR fraud, report says

report released this month by the HHS Office of Inspector General says most hospitals aren't doing enough to secure their electronic health records and protect them from fraudulent activity. 

 

The cold truth about enterprise content management

There's a lot of great advice all over the Internet on how to use enterprise content management systems.

Spotlight: Tourism Australia's new CMS amps up business

You wouldn't think that Tourism Australia's entire customer experience could be affected so broadly by its choice of content management systems, but that's what happened when its CIO upgraded to a new platform.

Workiva launches cloud-based tool for Sarbanes-Oxley compliance

Wdesk, Workiva's cloud-based business reporting tool, has a new feature designed to help companies with Sarbanes-Oxley compliance. Evidence Management for Wdesk allows internal auditing teams to annotate documents for a thorough audit trail.

Medical records management falters under 'cultural challenges'

A Pennsylvania hospital is about to bring a new medical records management system online. It's the first of its kind since the medical facility opened its doors 37 years ago.

Report shows most hospitals meet EHR incentive requirements

A new report from the Centers for Medicare and Medicaid Services reveals that more than 96 percent of large hospitals throughout the United States meet the requirements for the meaningful use of certified health IT systems. 

Delaware implements statewide LMS

The Delaware Department of Education has gone all in on a state-wide implementation of a learning management system for all its schools and teachers.