News

Updates to Jive-n and Jive-x enhance worker collaboration, customer experience

Jive Software amped up its internal and external community engagement platforms this week with the release of new updates to Jive-n and Jive-x. The former introduced a slew of new features to improve collaboration and communication between employees, while the latter added tools to enhance the customer experience.

Notarize launches 24-hour online notary service valid in all 50 states

Virginia-based startup Notarize announced the launch today of its new online notary service of the same name to provide 24-hour notary services across all 50 states. It almost makes you wonder why someone didn't think of this sooner.

Law firms' relationships with digitized records: It's complicated

A new study conducted by ALM Media and underwritten by document capture software vendor Omtool reveals the complicated relationship law firms have with digitized records.

Spotlight: Drupal developer Angie Byron makes top 10 list

Craigslist founder Craig Newmark included software developer Angie Byron in his list of 10 women in tech to watch in 2016. The CMS community may recognize her name from the extensive work she's...

CA councilmember's records mismanagement may trigger local policy change

By the time Los Angeles City Councilmember Tom LaBonge left office last June, he had amassed over 100 boxes of documents and files during his 14-year term. Where are they now?

Extensis ROI calculator helps determine value of DAM

Enterprise software vendor Extensis launched a new online tool today that helps companies calculate the ROI of digital asset management systems so you can use cold, hard facts to plead your case with the boss.

Recommind integrates Office 365 into Axcelerate Cloud for more efficient e-discovery

Information intelligence firm Recommind added integration with Microsoft Office 365 to its subscription-based e-discovery platform that launched last week. Customers can now import Office data directly from Azure into Axcelerate Cloud for secure and scalable discovery management.

Inkling for Enterprise brings ECM to mobile devices, no IT required

Inkling for Enterprise assembles PDFs, PowerPoint decks and docs into a central repository of interactive documents that users can access from anywhere and distribute to any device.

Dropbox enables real-time Office document collaboration

Hot on the heels of last week's Dropbox app for Windows 10 launch, Dropbox is back with the release of new collaboration features that once again ratchet up its integration with Microsoft Office.

Spotlight: Slack messages could be FOIA-accessible

Messages sent over the popular workplace IM platform Slack could be accessible to the public under the Freedom of Information Act. Slack must not be surprised, however. As the Atlantic reported,...

CXM teams challenged by enterprise tech overload

A new report written by Digital Clarity Group and sponsored by DotCMS gave new meaning to trying to do your job with one hand tied behind your back.

When does going paperless makes sense?

Does it make sense to truly become an entirely paperless office? It does have obvious advantages, such as the potential for reducing costs from both a monetary and human capital perspective. However, unilaterally going paperless can also alienate some customers, and legislative authorities may not even allow it.

CrashPlan 5.1 shines light on dark data to nip threats in the bud

Enterprise security and data protection firm Code 42 released the latest version of its backup and restore product, CrashPlan 5.1, on Tuesday. It includes new features that help IT get a handle on end-user data activity to shore up any weak spots.

Google Apps update raises admin control over Google Drive files

Google rolled out an update to Google Apps this week that gives admins greater control over file-sharing in Google Drive. It's called Access Checker and it offers an additional layer of protection to keep employees from sharing sensitive documents without explicit permission. 

New Sync 2.3 release adds folder encryption, SD card support

Sync announced a big update to its flagship serverless file sync tool on Thursday, along with details on how to get involved in its Sync IT Alpha Program for organizations willing to help put Sync's developing file replication tool through its paces.

Dropbox announces new Windows 10 app optimized for tablets

There's some good news today for Dropbox customers who use Microsoft products. The new Dropbox Windows 10 app will be available for the tablet in the next few days and Dropbox said the Windows 10 Mobile app is coming "soon."

CX analytics platform Vennli slices and dices data for improved customer targeting

Customer experience analytics firm Vennli announced an update to its flagship SaaS platform Wednesday that adds features designed to improve what companies can learn about customer behavior.

SIGNiX partners with Alfresco reseller Micro Strategies

A new partnership between e-signature vendor SIGNiX and Alfresco reseller Micro Strategies brings e-signatures to Alfresco Activiti so organizations can ditch pen-on-paper document inscription.

Spotlight: Tech expert calls for removal of the Paperwork Reduction Act

Technologist Clay A. Johnson said the Paperwork Reduction Act is a "terrible law" that impedes the government's ability to connect with American citizens.

Florida city attempts to charge local newspaper $4,973 for FOIA request

Treasure Coast Newspapers, or TCN, recently completed a six-month investigation into how the city of Port St. Lucie, Fla., handles public records requests. It discovered that, "The local government is more opaque than transparent," and that it can take months to receive something as simple as a single report from Animal Control Services.