The Library

Welcome to the Library, where you'll find a selection of industry resources including eBooks, Whitepapers, Webinars, Survey Reports, Research Reports and more.

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Managing Mobility: The Rise of the iPad Brings Challenges, Opportunities

Whitepaper | Sponsored by: GroupLogic | Published: December 3, 2012

This white paper provides insights into the opportunities presented by the advent of iPad, an in-depth look at the challenges facing IT, and a model for a solution that would satisfy all parties. To read more about this timely topic, download today!

Running Out of Bandwidth? Take a Fresh Look at 100G

Whitepaper | Sponsored by: Cisco

This white paper describes each of these technological advances and how this 100G benefit in scale can even be accomplished with existing, fully depreciated, legacy 10G DWDM systems. Download this white paper today.

Cisco Collaboration Architecture: Enhance Employee Effectiveness for Greater Business Impact

Whitepaper | Sponsored by: Cisco

In this paper, you will learn how the Cisco® Collaboration Architecture enables you to address trends such as mobility, "bring-your-own-device," and video, and create a flexible platform for collaboration. Download this whitepaper today.

Successfully Deploying Communications And Collaboration Solutions To Meet The Needs Of Your Medium-Size Business

Whitepaper | Sponsored by: Cisco

Cisco networking and communications solutions for midsize business offer an open platform that enables your business to do more for less. Get to know the Cisco Solutions that allow you to deliver on your company's expectations. Download the Forrester Research Whitepaper "Does Your Communications and Collaboration Solutions Meet your Mid-size Business Needs?" today.

The Era of Application Centric Networking

Whitepaper | Sponsored by: Cisco

How can you be more confident in the success of your application rollout? The role of the router has been redefined. The router is now central for the success of application roll-outs and performance. Get the full story from the Lippis Consulting industry paper, "The Era of Application Centric Networking."

Making the Most of Your CRM: How Best-in-Class Sales Teams Maximize Revenue and Customer Service

Whitepaper | Sponsored by: Oracle

This Research Brief combines research from a number of Aberdeen Sales Effectiveness research data sets, to create a holistic view of the most effectively deployed CRM systems. Download today.

Five Tips for Integrating Video into SharePoint

Whitepaper | Sponsored by: RAMP

Learn our top 5 suggestions for successfully integrating video into SharePoint, including specific suggestions around infrastructure, discoverability, usability, collaboration and more. We encourage you to download this paper, and consider how your company can take advantage of the video explosion. Download today!

Best Practices for Migrating to SharePoint Online in Office 365

Whitepaper | Sponsored by: Dell | Published: February 26, 2014

Having evolved from a document repository into collaborative platform, learn the best practice for migrating to SharePoint Online in Office 365, and harness the power of the cloud for high availability and secure data storage. Download Now.

Best Practices for Migrating to SharePoint 2013

Whitepaper | Sponsored By: Dell | Published: February 24, 2014

SharePoint 2013 has the industry buzzing. It’s powerful and a vast improvement over previous versions. In this white paper, get best practice to ensure your migration to SharePoint 2013 is quick, easy and cost effective. Download Today!

802.11ac in the Enterprise: Technologies and Strategies

Whitepaper | Sponsored by: Meru Networks | PUBLISHED: March 31, 2014

Download the White Paper "802.11ac in the Enterprise: Technologies and Strategies" to learn from industry expert Craig Mathias about the technologies behind 802.11ac, deployment misconceptions and review steps that every organization should take in getting ready for 802.11ac.
Download today!

Defense Against the Dark Arts: Finding and Stopping Advanced Threats

Whitepaper | Sponsored by: ProofPoint

Today's most-damaging targeted attacks don't occur by happenstance. They are carefully planned and executed by a new breed of professional adversaries. Read this white paper, Defense Against the Dark Arts: Finding and Stopping Advanced Threats to gain a practical understanding of today's Advanced Threat Landscape and strategies for detecting and stopping Advanced Threats. Download today!

Longline Phishing: A new Class of Advanced Phishing Attacks

Whitepaper | Sponsored by: ProofPoint

The last few years have seen a dramatic increase in the use of email as a vehicle for cyberattacks on organizations and large corporations. Recently, Proofpoint researchers identified a new class of sophisticated and effective, large-scale phishing attack dubbed "longline" phishing attacks. Download this whitepaper to learn about the unique characteristics of these attacks, how they are carried out, and the alarming effectiveness they have. Download today!

8 Ways to Better Monitor Network Security Threats in the Age of BYOD

Whitepaper | SPONSORED BY: HP

This white paper offers unique insight and analysis into how network security professionals can better identify, manage, and contain the leading network security risk factors that arise from a mobile, always-on workforce. Read it and learn what you need to better manage and mitigate. Download Now!

Hardware Test Equipment is the Key to Accurate Network Testing

Whitepaper | SPONSORED BY: Spirent

Surprisingly, many organizations are not adequately testing their networks. Network testing is crucial for any IT organization that wants to ensure availability, security and performance of applications and services running on their networks. Download this whitepaper now to learn more!

Case Study: USDA Stays at the Forefront of Mobilization with Acronis Access

Whitepaper | SPONSORED BY: Acronis

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources. However, to utilize these technical trends, the agency needed to construct and execute a mobile strategy, combining device management, application delivery, and Bring-Your-Own-Device (BYOD) concepts while improving IT insight, retaining control, and cutting costs. Download this case study to learn more.

Delight & Engage Customers with Mobile APIs

Whitepaper | SPONSORED BY: Mashery

Read this success story and learn how a robust API and secure API Management powered Keep’s iOS app to become one of the most popular apps in the Lifestyle category in the iTunes App Store.

Enhancing Enterprise Mobility with BYOD

Whitepaper | SPONSORED BY: Acronis | Published: 2014

This white paper introduces the key benefits and challenges of BYOD movement. Understanding the ins and outs of everything BYOD is the first step of establishing an easily managed, secure enterprise with a mobile workforce. Download today!

How to Add Attachment Viewing to Salesforce

Whitepaper | Sponsored by: Accusoft | Published: 2013

Read this Accusoft whitepaper to learn about the case for an attachment viewer for Salesforce. Download now.

Finding ROI in Document Collaboration

Whitepaper | SPONSORED BY: Accusoft | PUBLISHED: March 31

Read this Accusoft whitepaper to learn about the factors that make document collaboration more difficult than it should be, and about how to create a collaboration strategy that makes sense for your organization. Download Now!

Know What Customers Want Before They Do


Today's consumers only want interactions that are relevant, personalized, and based on a customer’s situation and preferences. Discover the framework for creating effective NBOs for B2C and B2B companies. Download today.

Forbes: The Secret Sauce of Oracle's Commercial Success


This whitepaper addresses how the Sales Cloud is rapidly becoming a strategic asset that delivers better intelligence, social collaboration, and native mobile apps for Sales and Marketing professionals. Learn how Oracle Sales Cloud helped Oracle increase annual revenue to $37 billion. Download Now!

IT Made Easy with ManageEngine ServiceDesk Plus

Whitepaper | Sponsored by: ManageEngine

ManageEngine ServiceDesk Plus is an ITIL-Ready Help Desk Software with integrated asset and project management. True to our tagline, "IT Made Easy", ServiceDesk Plus wins hands down when it comes to ease of use, out of the box settings and integration. Visit to check out the list of features that come at just $995 and to download a 30-Day Free Trial!

Customer Experience for Service

Whitepaper | Sponsored by: Oracle | Published: October 16

This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience and the Oracle approach for empowering new service experiences. Download today!

How to Transform Your Mobile Customer Care Strategy

Whitepaper | Sponsored by: Oracle

It's all about the SCI: the smart, connected interaction. It's not easy - mobility increases the number of variables going into each interaction, requires the preservation of context across channels, but it allows each interaction to naturally evolve. Read this document to learn how to go SCI and naturally connect with your customers.

Avoiding the top three challenges of custom-coded SharePoint applications

Whitepaper | Sponsored by: Dell | Published: September 18

In this white paper, learn about the challenges of custom coded SharePoint applications. Then, see how you can overcome them to create the SharePoint sites you want. Download Today!