Latest Commentary

Lawyers (╯°□°)╯︵ ┻━┻ over emojis during e-discovery

Emojis and emoticons used to be exclusive BFFs with teens. Now adults are peppering texts and tweets with the expressive little images and it's having a surprising effect on e-discovery.

How one company responded when file sharing methods 'got out of hand'

One of the toughest challenges facing enterprise tech vendors is nudging potential customers away from the legacy systems they've been entrenched in for years. Companies are understandably reluctant to move away from systems in which they've invested a significant amount of time and money to start all over again.

CA councilmember's records mismanagement may trigger local policy change

By the time Los Angeles City Councilmember Tom LaBonge left office last June, he had amassed over 100 boxes of documents and files during his 14-year term. Where are they now?

CXM teams challenged by enterprise tech overload

A new report written by Digital Clarity Group and sponsored by DotCMS gave new meaning to trying to do your job with one hand tied behind your back.

Florida city attempts to charge local newspaper $4,973 for FOIA request

Treasure Coast Newspapers, or TCN, recently completed a six-month investigation into how the city of Port St. Lucie, Fla., handles public records requests. It discovered that, "The local government is more opaque than transparent," and that it can take months to receive something as simple as a single report from Animal Control Services.

Wisconsin Public Records Board reverses contentious transitory records change

Questions arose last month when members of the Wisconsin Public Records Board quietly changed the definition of what constitutes "transitory records," suddenly making communications via email, text or private social media unavailable for review under open records laws. Following a spate of public outcry, the Board voted unanimously Monday to rescind the changes and restore the original definition that's been on the books since 2010.

New York discovers historic documents during records digitization

New York Mayor Bill de Blasio tasked his administration with digitizing all the documents flung hither and yon around the state leading to the discovery of some interesting historical documents, some too old to be scanned because of the danger they'll fall apart during the scanning process.

City of Houston uses datacasting to share content between first responders

In what may be one of the most innovative ways to securely share content between public safety agencies, the City of Houston rolled out a collaboration solution that allows first responders to deliver important files and data via a local television station's broadcasting signal.

Brains: The final frontier in information governance

You don't want important information walking out the door locked in the brains of workers who leave the company.

Industry specialist likens enterprise search to 'week-old celery'

We're coming to that time of the year when IT professionals and analysts look back at the year in tech and ahead at what the new year will bring.