FierceCIOFierceCIOTechWatchFierceMobileITFierceContentManagement   FierceComplianceITFierceHealthITFierceFinanceIT
Syndicate content

Commentary

Content is the new gold

January 30, 2012 — 8:32am ET | By
As we watch the war waged by the planet's biggest content owners to control their product, it has occurred to me that content is the new gold. It makes even more sense when you consider that people Read more...

Google Wave might have been Google+ 1.0

January 16, 2012 — 12:18pm ET | By
There has been a lot of controversy this week around the inclusion of Google+ content in Google (NASDAQ: GOOG) search results. Whether you agree with this approach or not, it got me thinking about Read more...

Customer Experience Management still has a ways to go

January 9, 2012 — 9:22am ET | By
Customer Experience Management is a term we've seen bandied about over the last 18 months or so as a way to describe new web content management functionality that moves the focus of WCM from pure Read more...

The technology elite is not the norm

January 3, 2012 — 11:22am ET | By
As someone who closely watches technology, it's oh so easy to get jaded and to think that what's normal to me is ordinary to most people in the world, but the fact is that I'm part of the technology Read more...

It's going to be all about mobile in 2012

December 16, 2011 — 9:57am ET | By
Rather than do a bunch of predictions this year, I thought I would focus on one area that I believe is going to have a profound impact on content and content management in 2012--and that's mobile. A Read more...

A look back at my 2011 predictions

December 12, 2011 — 2:05pm ET | By
Oh boy, I'm so excited. No really, it's the end of the year--you know, that time when we make predictions about what's going to happen in the coming year. Try not to get too overwrought. But before Read more...

The great Big-Data scare of 2012

December 5, 2011 — 2:13pm ET | By
It's coming and it's big. I mean really, really big. It's so big you should be afraid, very afraid because your database can't handle it. It's the attack of "Big Data" and it's coming soon to an Read more...

The cloud is so much more than hype

November 29, 2011 — 11:17pm ET | By
By now, you may be sick of hearing about the cloud. After all, the hype has been inescapable over the last few years. Microsoft has reduced it to a silly slogan, "To the cloud!" But the cloud is much Read more...

Copyright law has gone so wrong

November 21, 2011 — 12:40pm ET | By
Anyone who has been following the Software Online Piracy Act (SOPA) hearings can see what happens when industry heavyweights meet clueless politicians. Bad legislation ensues, and that's what we're Read more...

eReaders are alive and well, thanks very much

November 16, 2011 — 8:51am ET | By
Remember when some joker predicted the end of eReaders a while back--oh, that was me. In the words of the late, great Gilda Radner playing Emily Latella, "never mind." New research suggests that Read more...

Helping people do their jobs and nothing more

November 9, 2011 — 9:40am ET | By
After reading a couple of blog posts this week, I came to a realization--one that I probably knew before, but was simply driven home by these writers. It doesn't matter what we call it or the Read more...

Search is the key to everything

October 31, 2011 — 10:34am ET | By
As we see the proliferation of services on the Internet with ever-growing stores of content, whether it's Spotify, Twitter or something else, the key to finding information is going to depend on the Read more...

Retention policies need to balance legal and historical requirements

October 25, 2011 — 8:37am ET | By
Last summer, I wrote a post about the Google (NASDAQ: GOOG) smoking gun email at the Oracle (NASDAQ: ORCL) trial and held it up as an example of why every company needs a responsible retention Read more...

Enterprises need to get past governance turf wars

October 18, 2011 — 1:50pm ET | By
I spent a couple of days this week at the ARMA conference, which is the organization representing records management professionals. You get a unique perspective when you hang out with the folks Read more...

The incredible persistence of email

October 6, 2011 — 9:38am ET | By
After spending a couple of days this week at the SharePoint Conference in Anaheim, Calif. one thing struck me: the incredible persistence of email. Many people, in spite of advances in the browser, Read more...

Could on-demand printing save brick and mortar book sellers?

October 2, 2011 — 11:57am ET | By
It used to be, if you wanted a book you went to a book store and bought it. If it wasn't in stock, you had to wait while the book store ordered it. It's not exactly news that the book selling market, Read more...

CRM, WCM and E20 merge around social

September 26, 2011 — 8:13am ET | By
When Salesforce bought Assistly last week, it proved the growing importance of social media channels for customer service and highlighted the further blending of customer relationship management Read more...

Against all odds, eBook readers thrive

September 19, 2011 — 8:59am ET | By
As more multi-function tablets enter the marketplace, it makes sense that eReader devices with the sole purpose of reading electronic books would begin to drop off, but IDC is predicting that a Read more...

With Zagat purchase, Google faces identity crisis

September 12, 2011 — 7:32am ET | By
Google (NASDAQ: GOOG) made an interesting acquisition last week when it purchased Zagat, the restaurant review company, for a reported $125 million. With this move, Google propelled itself from Read more...

Salesforce Chatter pushes enterprise social into mainstream

September 5, 2011 — 8:09am ET | By
A funny thing happened when Salesforce.com held its annual Dreamforce conference last week. It propelled enterprise social software into the mainstream, and with it further emphasized the importance Read more...
123456789next ›last »