Lisa Hoover McGreevy

Biography for Lisa Hoover McGreevy

Lisa Hoover McGreevy is a professional freelance journalist and blogger with more than 15 years experience covering enterprise products and services, brand marketing, and emerging technology. Lisa is based in Tampa, FL. Contact her at and follow her on Twitter @LisaH.

Articles by Lisa Hoover McGreevy

Spotlight: Houston PD blames low rape case clearance rate on RM system

The Houston Police Department reported a drastic decrease in the clearance of sexual assault cases this year, and said its records management system is partially to blame. HPD cleared 44 percent of...

Are learning management systems falling out of favor?

Delaware deployed a central learning management system across the state's entire school system in April and LMS provider Schoology just snagged $32 million in its newest round of funding, for a total of $57 million so far. That suggests the LMS market is stable, but EDUKWEST's Kirsten Winkler said that may not be the case.

Marketers and IT: Who wins the DAM day?

How different would digital asset management products look if they were built by marketers? Percolate's Kat Gebert said these days, probably a lot.

Panel of digital experts say 'accept imperfection' in your CMS

Choosing a content management system is a big commitment. Perhaps the key to a CMS purchasing decision is to lower your expectations.

How AI informs the customer service experience

Delivering an excellent customer service experience involves a lot of moving parts. From technical tools to carefully crafted content, a great deal goes into hitting a constantly moving target. One of the biggest components lies in correctly interpreting and using the data your company passively and actively collects during customer engagements. Blend that data with artificial intelligence technology, and you just may have a recipe for success.  

Smarsh talks with FierceContentManagement about the future of federal recordkeeping

Federal recordkeeping risks are growing, creating the need for agencies to manage their full range of content including email, text and instant messages, Web content, videos and various social media channels. I caught up with Dan Thompson, public sector compliance spokesman for cloud-based archiving solutions firm Smarsh, to find out what companies need to be thinking about now and for the future.

Xerox makes file collaboration and security personal

Xerox continues its mission to help workers improve their efficiency and avoid duplication of efforts with updates to two of its personal productivity solutions, Digital Alternatives and DocuShare.

HelloSign updates its digital signature service with a new signer page and custom tools

E-signature vendor HelloSign rolled out some updates and improvements to its digital signature service today that include white labeling, a data validation tool and the ability to brand signer pages for consistent marketing messaging.

Acronis Access Advanced update boosts secure file sync and share

File management firm Acronis rolled out a new update this week for Acronis Access Advanced, the company's flagship file sync and share product.

Yet another survey reveals federal workers lack confidence in US info gov strategies

As the U.S. government force-feeds information governance and document management regulations to its agencies, federal workers aren't at all confident the measures are working.