Lisa Hoover McGreevy

Biography for Lisa Hoover McGreevy

Lisa Hoover McGreevy is a professional freelance journalist and blogger with more than 15 years experience covering enterprise products and services, brand marketing, and emerging technology. Lisa is based in Tampa, FL. Contact her at lmcgreevy@fiercemarkets.com and follow her on Twitter @LisaH.

Articles by Lisa Hoover McGreevy

MA senator wants to reform state public records laws

Massachusetts State Senator Jamie Eldridge is busy stirring up public sentiment for lawmakers to make public records more, well, public.

Report: 35% of businesses cite data loss from improper use of file-sharing services

A new report released by cloud storage services software vendor CTERA reveals a few interesting findings about how companies use cloud storage for their file sync and storage needs.

Why your customer experience strategy falls short

Stefan Tornquist, VP of Research for Econsultancy, pulls no punches with his assessment of why so many customer experience strategies fall short of expectations. Following the release of an Econsultancy study on consumer behavior, he outlines five reasons, including the suggestion that many organizations are spectacularly lacking in self-awareness.

Keeping ECM relevant in the public sector

Comparatively speaking, the public sector has it a little rougher than the private sector when it comes to enterprise content management systems. 

Partners HealthCare builds $1.2 billion patient record system

If the costs associated with your records management system have you down, be glad you're not writing the checks for Massachusetts-based Partners HealthCare. They're shelling out $1.2 billion for a new, state-of-the-art patient records systems.

Adobe releases new version of Technical Communication Suite

Adobe announced the release of the latest version of Technical Communication Suite containing several new tweaks designed to improve the content development process. In it, Adobe updated all the main components of TCS, including RoboHelp, FrameMaker, and Captivate 8. Here's a quick look at what's improved and what's new.

Spotlight: How new SEC ruling affects the private sector

A new SEC ruling requires certain types of businesses to follow specific IT procedures to ensure regulatory and legal compliance. TechTarget's Jeffrey Ritter says the ruling is, "changing...

Spotlight: New York governor Cuomo changes state worker email retention policy

New York's governor put an end to a hotly debated policy that allowed state workers to delete their email after 90 days.

Expunged records still accessible in Virginia database

The Virginia Supreme Court's Office of the Executive Secretary recently admitted that it still possesses copies of expunged records that were overlooked during the initial expungement process. Assistant executive secretary Edward Macon says he doesn't know how many files have been erroneously kept and does not necessarily know where they are.

GAO reports most federal agencies are working to improve records management

A new report from the Government Accountability Office reveals that most of the 24 federal agencies it reviewed are taking steps to meet the requirements necessary to improve the state of their records management. Only five were found lacking, due to missed deadlines rather than willful non-compliance.