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Editor's Corner

  • Content creation and content management: No man is an island

    Customer experience strategy sessions usually focus on what content and marketing collateral is served to consumers, not how. It's refreshing to read an article over at Software Development Times that takes a look at how to design and employ an effective digital strategy that takes into account the actual technology behind it.

Spotlight: Paperless office could slash your RM costs by up to 70 percent

Plenty of ears probably perked up when Deloitte Senior Consultant Paul St. Quintin told attendees at the Ricoh Managed Document Services Executive Forum they could cut their records management costs by as much as 70 percent by going paperless. 

Budgeting, employee buy-in biggest challenges to digitizing records

Allen Podraza, director of records management and archives for the American Medical Association in Chicago, is a forward-thinker in the RM space. He spends a lot of time on social media and blogs mulling over best practices and the challenges CIOs face regarding records management issues.

Security expert: Healthcare orgs should brace for more ERM security breaches

Community Health Systems, Inc. says the records of more than 4.5 million patients across 29 states have been compromised following a cyberattack on its records management system earlier this year. The attack snagged names, addresses, social security numbers, birth dates and phone numbers, but CHS says no medical or billing information was stolen.

Microsoft announces Matter Center for Office 365 for lawyers, early access program

Microsoft announced this week plans to roll out a document management and collaboration product specifically for lawyers. Called Matter Center for Office 365, the company is currently accepting applications for it's preview version.

JetBlue equips crew members with tablets for in-flight document management

JetBlue Airways announced last week that it's equipping every in-flight crew member with iPad Minis for document management and point-of-sale purposes. Initial rollout will be limited to crews working premium service flights between New York and Los Angeles, but the devices will be available fleet wide by April, 2015.

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For the last few years, the technology has actually existed for Windows applications to be "pasted" into live virtual machines. Now that VMware has acquired it, perhaps we'll actually learn about it.

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As the telco builds out its cloud data center presence, you start to wonder if being a telco holds CenturyLink back. Its new service option places it at least on a par--if not better--with Rackspace.