How different would digital asset management products look if they were built by marketers? Percolate's Kat Gebert said these days, probably a lot.
Delaware deployed a central learning management system across the state's entire school system in April and LMS provider Schoology just snagged $32 million in its newest round of funding, for a total of $57 million so far. That suggests the LMS market is stable, but EDUKWEST's Kirsten Winkler said that may not be the case.
It's hard to argue with customer experience strategies that help engage customers where they are and provide information right when they need it. But there's such a thing as taking a good idea too far.
Rackspace announced a new managed automation platform, Managed Cloud for Adobe Experience Manager, to help customers get new websites up and running in the time it takes to order a pizza.
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Federal recordkeeping risks are growing, creating the need for agencies to manage their full range of content including email, text and instant messages, Web content, videos and various social media channels. I caught up with Dan Thompson, public sector compliance spokesman for cloud-based archiving solutions firm Smarsh, to find out what companies need to be thinking about now and for the future.
Choosing a content management system is a big commitment. Perhaps the key to a CMS purchasing decision is to lower your expectations.
Delivering an excellent customer service experience involves a lot of moving parts. From technical tools to carefully crafted content, a great deal goes into hitting a constantly moving target. One of the biggest components lies in correctly interpreting and using the data your company passively and actively collects during customer engagements. Blend that data with artificial intelligence technology, and you just may have a recipe for success.
Xerox continues its mission to help workers improve their efficiency and avoid duplication of efforts with updates to two of its personal productivity solutions, Digital Alternatives and DocuShare.
E-signature vendor HelloSign rolled out some updates and improvements to its digital signature service today that include white labeling, a data validation tool and the ability to brand signer pages for consistent marketing messaging.
File management firm Acronis rolled out a new update this week for Acronis Access Advanced, the company's flagship file sync and share product.
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Sources familiar with the Dell-EMC merger deal said that certain EMC and VMware shareholders are demanding that Dell change the intricately orchestrated plan it set out for the biggest tech acquisition ever.
Innovative companies of today can no longer rely on CIOs whose purview doesn't extend past back-office server stacks. With the way tech is headed for nearly every industry – to the cloud – most enterprises need an IT exec at the front of the business with a solid understanding of the organization's core processes and how to better realize them, observed Kendra Von Esh, executive strategic advisor at Coupa, in this exclusive interview with FierceCIO.